Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unhelpful staff, particularly in the drive-thru, leading to negative experiences.
Order Accuracy
Frequent complaints about incorrect orders and missing items, with several customers expressing frustration over repeated mistakes.
Food Quality
Mixed reviews on food quality, with some praising hot and fresh meals while others reported cold or stale food.
Cleanliness
Some customers noted the cleanliness of the location, while others reported dirty conditions and poor maintenance.
Speed of Service
While some praised the quick service, others experienced long waits and delays, particularly during busy times.
JR
Jacque Ransom
5 days ago
5.0
Gaby & her team are amazing!!! Great location😁
My food was awesome, hot, juicy & fresh
FR
Freenee Ross
5 days ago
4.0
The employee that was in drive through was very nice.\nAnd I got my food right on time
VV
Vito
Dec 30, 2025
5.0
I see a lot of bad reviews for this Wendy's but im not gonna lie everyone was very nice and friendly. My food was hot and very fresh I mean I even said to myself damn this is the freshest I've ever gotten fast food. And it was delicious.
CT
Claudia Turk
Dec 20, 2025
3.0
You all are so quick to rush someone out of the drive thru for no reason cause we were the only car there. The guy in the drive thru was short and kinda rude, sandwich was made incorrectly, & how do you not give us straws for all 4 drinks ordered? Smh do better!
YY
yahaira
Dec 10, 2025
1.0
Never left a bad review anywhere and never had a bad experience at any Wendy’s until I visited this specific location. Drive through staff was very rude, especially the hispanic lady with short pixie cut taking drive through orders during their late night shift. She doesn’t even understand how their own menu works and puts the blame on the customer for HER MISTAKES. I had to go through the drive through THREE times due to her not giving me items that I had payed and asked for but then proceeded to give me nasty looks and tried to be smart mouth with me. She didn’t even apologize for her multiple mistakes and had another worker talk to us instead of talking to us herself. Not even sure who decided to hire her….
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 1065 Lake Street, Hanover Park, IL?
Wendy's is open daily from 7:00 AM to 2:00 AM, with extended hours until 3:00 AM on Saturdays.
Does this Wendy's location offer breakfast?
Yes, breakfast is served at this Wendy's location. You can order breakfast combos, sandwiches, coffee, and sides via their website or mobile app.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online via order.wendys.com or through the Wendy's mobile app available in the Apple App Store.
Is there a drive-thru available at Wendy's on Lake Street?
Yes, this Wendy's location has a drive-thru open daily from 7:00 AM to 2:00 AM, and until 3:00 AM on Saturdays.
What payment methods does Wendy's at 1065 Lake Street accept?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I contact Wendy's Hanover Park location for questions or feedback?
You can call the location directly at (630) 893-4272, reach the Customer Care team at 888-624-8140, or use the contact page and customer satisfaction survey available on their website.
Where can I find Wendy's menu prices and nutrition information?
Menu prices and nutrition/allergen information can be found on Wendy's official website and mobile app after selecting the Hanover Park location.
What are some nearby places of interest around Wendy's at 1065 Lake Street?
Nearby places include CrossCountry Mortgage offices, Levato & Kotche legal services, Range USA Hanover Park retail store, and Starbucks coffee shop, which customers might visit before or after dining at Wendy's.
Is there public transit or lodging near Wendy's for visitors?
While specific transit stations aren't listed, Extended Stay America hotel is nearby, providing convenient accommodation options for visitors to the area and Wendy's.
Are there other dining options near Wendy's on Lake Street?
Yes, nearby dining options include Raki Restaurant serving Mediterranean cuisine and Rocky Patel Cigar Lounge, which offers a lounge setting with a bar.