Wendy's

4.0
890 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1065 Lake Street, Hanover Park, IL
60133, United States

Hours

Reviews

4.0
890 reviews
5 stars
445
4 stars
203
3 stars
106
2 stars
43
1 star
93

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly in the drive-thru, leading to negative experiences.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with several customers expressing frustration over repeated mistakes.

Food Quality

Mixed reviews on food quality, with some praising hot and fresh meals while others reported cold or stale food.

Cleanliness

Some customers noted the cleanliness of the location, while others reported dirty conditions and poor maintenance.

Speed of Service

While some praised the quick service, others experienced long waits and delays, particularly during busy times.
  • JR
    Jacque Ransom
    5 days ago
    5.0
    Gaby & her team are amazing!!! Great location😁 My food was awesome, hot, juicy & fresh
  • FR
    Freenee Ross
    5 days ago
    4.0
    The employee that was in drive through was very nice.\nAnd I got my food right on time
  • VV
    Vito
    Dec 30, 2025
    5.0
    I see a lot of bad reviews for this Wendy's but im not gonna lie everyone was very nice and friendly. My food was hot and very fresh I mean I even said to myself damn this is the freshest I've ever gotten fast food. And it was delicious.
  • CT
    Claudia Turk
    Dec 20, 2025
    3.0
    You all are so quick to rush someone out of the drive thru for no reason cause we were the only car there. The guy in the drive thru was short and kinda rude, sandwich was made incorrectly, & how do you not give us straws for all 4 drinks ordered? Smh do better!
  • YY
    yahaira
    Dec 10, 2025
    1.0
    Never left a bad review anywhere and never had a bad experience at any Wendy’s until I visited this specific location. Drive through staff was very rude, especially the hispanic lady with short pixie cut taking drive through orders during their late night shift. She doesn’t even understand how their own menu works and puts the blame on the customer for HER MISTAKES. I had to go through the drive through THREE times due to her not giving me items that I had payed and asked for but then proceeded to give me nasty looks and tried to be smart mouth with me. She didn’t even apologize for her multiple mistakes and had another worker talk to us instead of talking to us herself. Not even sure who decided to hire her….

Frequently Asked Questions About Wendy's

Is 1065 Lake Street Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 1065 Lake Street, Hanover Park, IL?

Wendy's is open daily from 7:00 AM to 2:00 AM, with extended hours until 3:00 AM on Saturdays.