Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hanover Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Order Fulfillment
Many reviews highlighted issues with order accuracy, including items being unavailable or incorrect, and difficulties in obtaining refunds.
Cleanliness and Maintenance
Several customers noted unsanitary conditions and a lack of proper inventory management, including being out of essential items.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some employees displaying a lack of care for customer service.
JM
Jonathan Medina
Dec 18, 2025
1.0
I made an online order and it was canceled. Seems like this location don't care for orders that are done online. Seems like they are trying to put themselves out buissness by refusing to fill or take orders
KK
Kesha Kyrgyzstani
Dec 14, 2025
1.0
2 youngsters running entire branch on Sunday afternoon, was not friendly at all we went with kids as regularly for our favorite donuts and hash-browns. I ordered as always medium hot latte with no flavor but lady made definitely used sweetener and was telling she did not when i can clearly taste of sweetness but later other guy said sorry that they run out of regular milk and it was sweetener used. Do not lie next time to customers just be honest even if you run out of some items it is totally fine not a big deal. Also i noticed the guy opened pack of sweetener with teeth which is disgusting so i will never use this location again.
MH
m h
Dec 13, 2025
1.0
I placed a mobile order here at 9:15pm on 12/13. I was told my order "couldn't be found" and then I was told they "don't have hot or cold drinks" and that they couldn't make my order. As soon as I left, one of the workers locked the door behind me. They close at 10pm.
DC
Daniel Carrasquillo
Dec 13, 2025
1.0
Ordered through their app only to tell me when I arrive that they tried to call me to let me know they couldn't fulfill the order. The associates couldn't cancel the order as well to get a refund and when I ask them in length how their process works they detailed they receive only an order and name. No communication information like a phone number.
If you couldn't call me then why lie to my face in the beginning that you tried to reach out to me? Honesty isn't served at Dunkin.
CL
Cris Lopez
Dec 7, 2025
1.0
Terrible Dunkin location!!!!! Never have any toppings in stock! & have to repeat yourself at least 3 times for them to get your order right!!!!! Slow workers as well!! Trash service & trash employees!!!!!
What are the operating hours of Dunkin' in Hanover Park, IL?
Dunkin' in Hanover Park, IL operates daily from 3:30 AM to 10:00 PM, except on Sundays when it opens at 4:00 AM.
Does this Dunkin' location offer delivery and pickup services?
Yes, Dunkin' in Hanover Park offers delivery and curbside pickup services for customer convenience.
What are some of the specialty items offered at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea, with seasonal items like the Cookie Butter Cloud Latte and Peppermint Mocha.
Can I order ahead using a mobile app for this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab-and-go experience.
What meals are served at Dunkin' Hanover Park?
Dunkin' Hanover Park serves breakfast, brunch, and lunch options to satisfy your cravings throughout the day.
Does this Dunkin' have a drive-thru service?
Yes, the Hanover Park Dunkin' location has a drive-thru for convenient ordering and pickup.
Are there other food options near Dunkin' in Hanover Park?
Nearby food options include Baskin-Robbins for ice cream and bakery items, Tiger Chicken for Korean cuisine, Little Caesars Pizza for fast food pizza, Jimmy John's for sandwiches, and McDonald's and Burger King for fast food.
Where can I go for a quick smoothie near Dunkin'?
You can visit Smoothie King, which is located close to Dunkin', for a variety of smoothie options.
Are there any banking services close to Dunkin' Hanover Park?
Yes, Chase Bank and Bank of America are nearby, which could be convenient if you need financial services during your visit.
What other amenities or services are available near Dunkin' in Hanover Park?
In addition to food and banking, nearby services include physical therapy centers like PT Solutions of Hanover Park and Ascension Rehabilitation, a tobacco shop called Liquid Nics, and retail stores like Game Stop and Mattress Firm.