Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported long wait times, poor service, and incorrect orders, leading to frustration.
Cleanliness
Many reviews highlighted dirty dining areas and restrooms, with some customers noting unsanitary conditions.
Food Quality
While some customers praised the freshness of certain items, others complained about stale or poorly prepared food.
Staff Behavior
Several reviews mentioned rude or unprofessional staff behavior, particularly from management.
Ordering Process
Customers expressed dissatisfaction with the reliance on kiosks for ordering, leading to confusion and delays.
RK
Ryan Kelleher
1 day ago
1.0
Carmel Ice Coffee was awful and the large size provided is smaller than surrounding McDonald's locations.
HC
Hayden Carlson
6 days ago
2.0
Filthy everywhere. The manager does not care whether their staff is doing anything or what they do when they claim the shift list is complete. There is toilette paper in the lobby and mud everywhere, so nobody spot cleans. I can't imagine what the kitchen looks like.
DK
Dima Kr
Dec 25, 2025
1.0
Bruh it’s CHRISTMAS and the McDonald’s app said this location was OPEN. The map said it too. So I place a mobile order, drive all the way there… and the place is completely closed. Lights off. Doors locked. No sign, no nothing. So now they’ve got my money and I’ve got no food. On Christmas. How is the app even letting people order if the store is closed?? Feels like I just got straight up scammed by McDonald’s. Total joke.
EB
emrah Basbuga
Dec 25, 2025
1.0
It's 7 am and the store is still closed. It seems nobody here adheres to the working hours.
EP
Eric Pearson
Dec 7, 2025
5.0
I've never bothered reviewing a McDonald's before, but I just had the best McDonald's food of my life from this location. The burger and nuggets were so hot and fresh and delicious. I didn't even know McNuggets could be moist and juicy, but these ones certainly were. I honestly don't know how I'll ever go back to my local McDonald's back home and not be disappointed after experiencing what is possible.