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McDonald's

3.5
(1339 reviews)

Business Details

19 N 649 US Rt 20, Hampshire, IL
60140, United States
(847) 683-9953
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
19 N 649 US Rt 20, Hampshire, IL
60140, United States

Hours

Reviews

3.5
1,339 reviews
5 stars
498
4 stars
282
3 stars
227
2 stars
101
1 star
231

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Food Quality

While some customers praised the freshness of certain items, many others complained about food quality issues, such as stale fries and improperly cooked burgers.

Order Accuracy

A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect food preparation.
  • RP
    Rashid P
    Feb 17, 2026
    5.0
    For the first time in my life I got a warm hamburger from McDonald's, and also fresh and hot fish fillers. Hamburgers are always meant to be warm. I never want my food fast. I want my food made properly. Thank you to whoever is managing here and working.
  • MP
    Mama Lee's Popcorn
    Feb 14, 2026
    1.0
    Absolutely terrible customer. 😞
  • SH
    Sara Harrison
    Feb 12, 2026
    1.0
    Got food poisoning from here. :/ Please do better.
  • RH
    Robert Hoepner
    Feb 6, 2026
    1.0
    Every time I go through the drive-thru my order is wrong. Doesn't matter if it's breakfast or otherwise. It's the only McDonald's nearby, so I guess I'm stuck with it
  • BC
    Bill Cote
    Jan 13, 2026
    5.0
    Love using the app and taking care of the deals! Typically when you get fast food you can tell it was thrown together, but not at the location! Great job today!

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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