Dunkin'

3.4
190 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hampshire, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1000 S State St, Hampshire, IL
60140, United States

Hours

Reviews

3.4
190 reviews
5 stars
78
4 stars
33
3 stars
18
2 stars
10
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unhelpful staff, particularly during busy times.

Product Availability

Frequent complaints about being out of popular items, leading to customer dissatisfaction.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the establishment.

Mixed Customer Experiences

While some customers praised the friendly staff and good coffee, many others had negative experiences, indicating inconsistency in service quality.

Management Problems

Criticism of management practices, including poor staffing and inventory management, was a common theme in the reviews.
  • CH
    courtney hemmila
    Nov 16, 2025
    1.0
    Every time I go here they get my order wrong. Why do I even bother anymore . Don’t go here.
  • MC
    Madison Cottrell
    Sep 13, 2025
    1.0
    Absolutely the worst run Dunkin of all time. They never know how to run a drive through and have lines wrapped around the building because of it. The woman that runs the drive thru on Saturdays should absolutely be put into another role as she typically takes about 7 orders before giving anything out at the window causing insane lines. 0/10 go to starks corner dunkin instead and save yourself the pain.
  • LH
    Liam Herrmann
    Aug 24, 2025
    1.0
    They have mad food wrong 3 times and they fix it and they have to pay again they are so bad at listening
  • JP
    Joey Pearson
    Aug 24, 2025
    1.0
    This place is horrible spent 30$ and couldn’t even get my order right got 1 chocolate long John and they charged me for 3 got drinks and didn’t receive mine
  • AM
    Aya Marrouche
    Jul 27, 2025
    1.0
    I highly doubt this place has a manager!! They don’t know how to make a toast! Either it’s too hard or too soft, coffee all messy dripping when they hand it to us and doesn’t taste good at all, doughnuts aren’t fresh 99% of the time, they don’t hand napkins unless you ask and when you do they get mean and give them with some avocado stains on them or curled up, they don’t even ask if we need a receipt!!!! We were good customers, they are losing customers, all people I know they were also complaining about this place!!! 0 stars!!!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Hampshire, IL?

Dunkin' in Hampshire, IL is open Monday through Saturday from 5:00 AM to 6:00 PM, and on Sunday from 6:00 AM to 6:00 PM.

Does Dunkin' in Hampshire offer delivery and curbside pickup services?

Yes, Dunkin' in Hampshire offers both delivery and curbside pickup services for convenient ordering.