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Arby's

4.1
(462 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
201 Love's Crossing, Hampshire, IL
60140, United States

Hours

Reviews

4.1
462 reviews
5 stars
265
4 stars
85
3 stars
49
2 stars
22
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient to rude and unprofessional.

Food Quality

Feedback on food quality was varied, with some praising freshness and taste, while others complained about cold or bland food.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned dirty tables and a need for better maintenance.

Order Accuracy

Several customers experienced issues with incorrect orders, leading to disappointment and frustration.
  • SC
    Steve Cannistra
    Feb 19, 2026
    5.0
    It's been ages since my last visit to an Arby's
  • BB
    Billy Bob
    Feb 15, 2026
    3.0
    outrageously expensive
  • JK
    Janet K
    Jan 27, 2026
    1.0
    Worst location in Illinois!
  • JJ
    Jake J
    Jan 27, 2026
    1.0
    This is now the second time I have gotten off the highway and to this specific location of Arby’s 15 minutes early and they leave me waiting at the drive thru menu for 5 minutes and then when they finally do say something… it’s “we’re closed”. I expect the hours that are posted everywhere to be accurate at the very least. If you close 15 minutes early, change your google times to 10:45pm. This is extremely unprofessional and beyond disappointing for travelers like myself. Do better. Thank god for Wendy’s!
  • EK
    erica kriston
    Jan 6, 2026
    1.0
    Waited time for my food, which is why it’s more disappointing that you know how hot your food is when the cheese is completely cold and not melted. Really disappointed because I absolutely hate cold food, and especially after you waited for it probably longer than you should have.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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