Customers consistently praised the staff for being friendly, helpful, and providing good service.
Food Quality
While many enjoyed the food, there were complaints about inconsistency, particularly with the chicken strips and blizzards.
Cleanliness
The dining area and restrooms received mixed reviews; some found them clean while others noted a need for better maintenance.
Pricing
Several customers expressed concerns about rising prices and perceived value for money.
Service Issues
There were reports of slow service and order inaccuracies, particularly in the drive-thru.
AS
Alyssa Steele
Dec 27, 2025
5.0
Great staff
GB
Gracemaree Buerklin
Nov 3, 2025
5.0
Always fast and friendly service when I come here.
ZD
zandrick Day
Oct 28, 2025
5.0
Ice cream the best Ever, Jackson is the best is always smiling
MW
Michelle Wilkinson
Sep 8, 2025
4.0
Friendly and quick
OD
Olivia Dickens
Aug 9, 2025
1.0
The staff was very nice and friendly, but this is the second time I have been through where I have asked for extra EXTRA toppings in my blizzard and have gotten nothing but vanilla ice cream. My family came tonight and you would think after spending over 30 dollars we would get something more than just vanilla ice cream. Very disappointing.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Hamilton, IL?
Dairy Queen Grill & Chill in Hamilton, IL is open daily from 10:00 AM to 9:30 PM.
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, the location offers a drive-thru service as well as outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and equipped for children?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, and welcomes children.
Can customers order online for pickup at Dairy Queen Grill & Chill?
Yes, customers can place online orders for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/14770/.
Where is Dairy Queen Grill & Chill located in Hamilton, Illinois?
It is located at 1820 Keokuk St, Hamilton, IL 62341-1144, USA.
Does Dairy Queen Grill & Chill have restroom facilities available?
Yes, restrooms are available for customer use at this location.
Are there any nearby places where I can grab coffee before or after visiting Dairy Queen Grill & Chill?
Yes, nearby coffee spots include Wren House Coffee and Cafe Luci, great for a coffee or smoothie to enjoy alongside your Dairy Queen visit.
What nearby services can I visit in Hamilton after enjoying a meal at Dairy Queen Grill & Chill?
Nearby services include Brow Beauty by Ally for beauty treatments, MissFit Studio for fitness, and John Hawkinson - State Farm Insurance Agent for insurance needs.
Are there convenient stores and gas stations near Dairy Queen Grill & Chill?
Yes, Casey's General Store and Casey's gas station are nearby for convenience shopping and fuel.