Dairy Queen Grill & Chill

4.3
449 reviews
Get DirectionsCallWebsite

Business Details

1820 Keokuk St, Hamilton, IL
62341-1144, United States
(217) 847-2711
https://www.dairyqueen.com/
GoogleFacebookTwitter

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
1820 Keokuk St, Hamilton, IL
62341-1144, United States

Hours

Reviews

4.3
449 reviews
5 stars
250
4 stars
123
3 stars
43
2 stars
10
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are frequently described as friendly and helpful, contributing to a positive dining experience.

Food Quality

While many customers enjoy the ice cream and some food items, there are consistent complaints about the quality and freshness of certain menu items, particularly chicken strips.

Cleanliness

The dining area is generally reported as clean, though some reviews mention issues with restroom cleanliness.

Pricing

Customers express concerns about rising prices and perceived value, with some feeling that the cost does not match the quality of food received.

Order Accuracy

There are multiple reports of incorrect orders and issues with drive-thru service, leading to customer dissatisfaction.
  • GB
    Gracemaree Buerklin
    Nov 3, 2025
    5.0
    Always fast and friendly service when I come here.
  • ZD
    zandrick Day
    Oct 28, 2025
    5.0
    Ice cream the best Ever, Jackson is the best is always smiling
  • MW
    Michelle Wilkinson
    Sep 8, 2025
    4.0
    Friendly and quick
  • OD
    Olivia Dickens
    Aug 9, 2025
    1.0
    The staff was very nice and friendly, but this is the second time I have been through where I have asked for extra EXTRA toppings in my blizzard and have gotten nothing but vanilla ice cream. My family came tonight and you would think after spending over 30 dollars we would get something more than just vanilla ice cream. Very disappointing.
  • MV
    Maureen VanBrooker
    Jun 22, 2025
    4.0
    We were driving through Hamilton and needed to stop somewhere for a quick bite. Dairy Queen Grill and Chills are one of the Fast Food places that never disappoint us. So we stopped in and it is still true, did not disappoint. We had the Chicken Strip basket combo with queso dipping sauce and a double cheeseburger and fries. The sweet tea was delicious. The dining area was nice and clean, so were the restrooms, lots of employees on deck and all were working together and helping each other very nice to see. Great customer Service from everyone. Thanks for a great dining experience.
Read more reviews on Google

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Hamilton, IL?

Dairy Queen Grill & Chill in Hamilton, IL is open daily from 10:00 AM to 9:30 PM.

What types of food and treats does Dairy Queen Grill & Chill offer?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and ice cream cakes from DQCakes.com.