Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,601 reviews
5 stars
611
4 stars
337
3 stars
285
2 stars
110
1 star
258
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported issues with food quality, including cold items, raw chicken, and stale buns.
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor service.
Cleanliness
Multiple reviews highlighted dirty restaurant conditions, including unclean tables and restrooms.
Operational Hours
Several customers noted inconsistencies with advertised 24-hour service, experiencing closures during late hours.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
- BSBrian Solomon6 days ago5.0FRIES WAS COLD SERVICE SUCK.THE LIL GIRL LOOKS AT U AND WALK BY NO WELCOME TO MCDONALD'S NOTHING AWFUL ATTENTION FROM HER
- MPMichael PipkinJan 3, 20261.0Pretty sad at 7pm you get a simple order of 2 double cheeseburgers and a Med. Fri and it's cold burgers with hard buns.!! This place sucks!!!!!!
- RARicky AllenDec 8, 20251.0For there at 10:30 pm, checked the lobby closing time, door said 11pm, went in to order food, and the employees said the lobby was closed. They even tried to say the times weren't posted on the door. Wish I'd taken a picture to report them to McDonald's corporate.
- JRJay RDec 4, 20252.0Be nice if you can complain to McDonald's themselves. But they make it so hard that you can't even contact them. Just like any other McDonald's They Don't Care About You
- CWCharles WiegandNov 29, 20251.0Super poor customer service, although it is a McDonald’s - so I wasn’t expecting much better. The gal at the window said she was having a bad day working at McDonald’s, for $15 an hour. Personally, I think she should’ve been ecstatic at getting $15 an hour, considering her lousy personality and complaining attitude. I certainly get tired of supporting overpaid, griping, and ungrateful employees. My recommendation? Avoid this place and buy your overpriced, lousy food down the road.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Hamel, IL?
McDonald's in Hamel, IL is open 24 hours every day of the week.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 9191 State Route 140 has a drive-through open 24/7.
Can I get delivery from McDonald's in Hamel, IL?
Yes, delivery service is available 24/7 for this McDonald's location.
Does McDonald's in Hamel offer curbside pickup?
Yes, curbside pickup is one of the pickup and delivery services provided.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I view the menu for McDonald's in Hamel, IL?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Can I order from McDonald's Hamel using a mobile app?
Yes, you can order through the McDonald's app available on both iOS and Android platforms.
What nearby fast food options are close to McDonald's in Hamel?
Nearby fast food options include another McDonald's location and Subway, both offering quick dining alternatives.
Are there any nearby travel stops or gas stations near McDonald's Hamel?
Yes, Love's Travel Stop and CC Food Marts are close by, useful for travelers needing fuel and convenience items before or after dining at McDonald's.
What local attractions can I visit near McDonald's Hamel?
The Gateway Arch in St. Louis and Route 66 museum are nearby attractions worth visiting before or after your meal at McDonald's.