Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,585 reviews
5 stars
603
4 stars
336
3 stars
284
2 stars
108
1 star
254
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Cleanliness
Multiple reviews highlighted the restaurant's dirty conditions, including unclean tables, floors, and soda machines.
Food Quality
There were mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others enjoyed fresh and hot meals.
Order Accuracy
Many customers experienced issues with incorrect orders and missing items, leading to frustration.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- JGJohn Grahovac4 days ago1.0Ordered a deluxe mccrispy chicken and the chicken was still raw when I took a bite. Worst McDonald’s I’ve ever been to will never go here again.
- AHAlex HernstromNov 9, 20251.0The slowest drive-thru I think I’ve ever been in. About 40mins for 2 sandwiches. So much for fast food. Asked to pull forward and sat for about 20 mins. And left because it was taking entirely too long. Absolutely dissatisfied and disappointed with this
- THTaylor HaileNov 6, 20255.0This is now the second time I've stopped at this McDonald's, on two separate trips to two separate areas of the country somehow lmao. Each time we've come the food was super fresh, staff friendly, and restaurant clean.
- KDKathleen DobsonNov 5, 20254.0used drive thru service was quick and efficient price was average McDonald's like so many other places have hyperinflated pricing at the current time
- ADAlicia DeWittNov 2, 20253.0I come through often and it's like they don't know what a latte is... I have to repeat myself 3 times. Saying each word crisp and clear on what I want and 8 times out of 10 it's made wrong still. And my cup usually isn't even 3/4s full. The food is usually fresh and made correctly.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Hamel, IL?
McDonald's in Hamel, IL is open 24 hours every day of the week.
Does this McDonald's location offer drive-through service?
Yes, the McDonald's at 9191 State Route 140 has a drive-through open 24/7.
Can I get delivery from McDonald's in Hamel, IL?
Yes, delivery service is available 24/7 for this McDonald's location.
Does McDonald's in Hamel offer curbside pickup?
Yes, curbside pickup is one of the pickup and delivery services provided.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I view the menu for McDonald's in Hamel, IL?
You can view the full menu online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Can I order from McDonald's Hamel using a mobile app?
Yes, you can order through the McDonald's app available on both iOS and Android platforms.
What nearby fast food options are close to McDonald's in Hamel?
Nearby fast food options include another McDonald's location and Subway, both offering quick dining alternatives.
Are there any nearby travel stops or gas stations near McDonald's Hamel?
Yes, Love's Travel Stop and CC Food Marts are close by, useful for travelers needing fuel and convenience items before or after dining at McDonald's.
What local attractions can I visit near McDonald's Hamel?
The Gateway Arch in St. Louis and Route 66 museum are nearby attractions worth visiting before or after your meal at McDonald's.