Dunkin'

3.9
290 reviews
Decked Out Lattes
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Business Details

83 W Belvidere Rd, Hainesville, IL
60030, United States
(847) 772-0143
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hainesville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
83 W Belvidere Rd, Hainesville, IL
60030, United States

Hours

Reviews

3.9
290 reviews
5 stars
158
4 stars
48
3 stars
19
2 stars
15
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly staff, others report rudeness and poor service.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poorly prepared food.

Cleanliness

Several reviews mention unsanitary conditions, including insects and dirty tables, which negatively impact the dining experience.

Speed of Service

Customers frequently report slow service, particularly in the drive-thru, with long wait times being a common complaint.

Product Quality

While some customers enjoy the coffee and donuts, others express disappointment with stale or poorly made items.
  • VV
    Vadam Veilson
    Nov 16, 2025
    1.0
    Go to any other Dunkin Donuts, out of the dozens I've been to this is the only one I permanently avoid. Complaints of dead flies in orders, not getting orders right, being rude, you name it they do it wrong here.
  • AK
    Alexandria Keating
    Nov 16, 2025
    1.0
    We've gone here 5 seperate times over a period of several years, yet one thing never changes, this being the worst food establishment I have ever experienced. They have never gotten a single order correct, typically forgetting more than half the order. They aren't particularly warm or welcoming, and their quality with food is inconsistent at best with it oftentimes being severely under or over cooked.I do not say this lightly when I say do not give this place your business, they don't deserve it.
  • TC
    Teresa Clark
    Nov 4, 2025
    5.0
    I went in store around 3pm on a Saturday and ordered 3 maple donuts and 3 Boston creams. 2 of the maple donuts were hard as a rock. I went thru the drive thru, showed her how hard it was and they have me a free half dozen to compensate for the hard ones. She didn't have to do that, they NORMALLY don't do that. It made me have so much more trust for this Dunkin. Thank you!!!!
  • MV
    Maria Camila Vizcaino
    Nov 3, 2025
    2.0
    I ordered a signature latte with oatmilk and they got me regular milk I never get this with regular milk and then they said they asked me 3 times for the milk when they never asked that, the service is not as good as different locations
  • BB
    Brandon
    Oct 31, 2025
    5.0
    I love the service at this location in haynesville I come every time they're always so friendly helpful and they go above and beyond the Call of duty I want to give a big shout-out to Jasmine!!!!
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hainesville, IL?

Dunkin' in Hainesville, IL is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.