Dunkin'

3.9
295 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hainesville, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
83 W Belvidere Rd, Hainesville, IL
60030, United States

Hours

Reviews

3.9
295 reviews
5 stars
161
4 stars
49
3 stars
19
2 stars
15
1 star
51

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Multiple customers reported unsanitary conditions, including insects and dirty tables.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, leading to customer frustration.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.

Food Quality

Inconsistent food quality was highlighted, with some items being stale or poorly prepared.

Speed of Service

Many reviews mentioned slow service, particularly in the drive-thru, with long wait times reported.
  • AG
    Animal Clinic of Spring Grove
    Jan 3, 2026
    5.0
    Always welcome, smily,quick service.food is always fresh .my kids love this place
  • BG
    Brian Gonzalez
    Dec 31, 2025
    5.0
    Went through drive thru and I took off too soon and forgot part of my order and came next day with receipt and explained my mistake and they fixed it for me. Wonderful and understanding people. Good customer service
  • AC
    Adrian Dela cruz
    Dec 30, 2025
    1.0
    Saw some gnats and flying insects near the doughnuts
  • AC
    Amy Chapin
    Dec 23, 2025
    5.0
    This store is always clean and my experience with the employee has been great. Though I don’t use the drive-through often, when I have it’s been fast and reliable.
  • AK
    Alexandria Keating
    Nov 16, 2025
    1.0
    We've gone here 5 seperate times over a period of several years, yet one thing never changes, this being the worst food establishment I have ever experienced. They have never gotten a single order correct, typically forgetting more than half the order. They aren't particularly warm or welcoming, and their quality with food is inconsistent at best with it oftentimes being severely under or over cooked.I do not say this lightly when I say do not give this place your business, they don't deserve it.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hainesville, IL?

Dunkin' in Hainesville, IL is open daily from 4:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.