Wendy's

4.0
853 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4150 Grove Avenue, Gurnee, IL
60031, United States

Hours

Reviews

4.0
853 reviews
5 stars
392
4 stars
235
3 stars
118
2 stars
31
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others reported poor quality and incorrect orders.

Customer Service

Customer service experiences vary widely; some praised friendly staff, while others reported rude behavior and unprofessionalism.

Cleanliness

Many customers noted the cleanliness of the restaurant, with some highlighting it as a positive aspect of their experience.

Order Accuracy

Several customers experienced issues with order accuracy, including missing items and incorrect orders.

Management

Feedback on management is mixed; some customers appreciated helpful managers, while others reported negative interactions.
  • DD
    Dre
    Oct 22, 2025
    1.0
    i called them and told them to cook the burgers well done and i still saw a bunch of pink in the patty. they do not fully cook the meat here
  • AM
    Amy McGee
    Oct 20, 2025
    1.0
    Rude and poor attitude at this wendys. Didn't even want to help out with trying to find the online order and just kept saying well we can't help you with getting a refund when the money was taken out of the account. You have to go through the app and I verified the address was correct.
  • IR
    Isidro Razo
    Aug 29, 2025
    5.0
    Exelente atención al cliente
  • XM
    Xavier Morales
    Aug 5, 2025
    5.0
    my wife’s card was not working at the window and the cashier offered her the food free of charge. my wife came back trying to pay back for it once she got her card working. and the excellent Manager of the store still did not accept the payment 🙏🫶 Good People Among Us and Wendy’s has Wonderful people working hard for them . Definitely 💯 grateful and bless to have business with kindness for humanity
  • KJ
    Kobe Johnson
    Jul 22, 2025
    1.0
    Just left and ordered “fresh” nuggets , the quality of the food was very poor and I live on Delaney and choose to go to a farther Wendy’s or Evan the McDonald’s just because the food quality is very very poor. The nuggets today was definitely trash my son didn’t even want to par take in the food.

Frequently Asked Questions About Wendy's

Is 4150 Grove Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.