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Wendy's

4.0
(862 reviews)

Business Details

4150 Grove Avenue, Gurnee, IL
60031, United States
(847) 336-3519

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4150 Grove Avenue, Gurnee, IL
60031, United States

Hours

Reviews

4.0
862 reviews
5 stars
395
4 stars
234
3 stars
119
2 stars
32
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the drive-thru and front counter.

Order Accuracy

Many customers reported issues with incorrect orders and poor handling of complaints regarding order mistakes.

Food Quality

Feedback on food quality was mixed, with some praising freshness while others reported poor quality and issues like undercooked meat.

Cleanliness

Several customers noted that the restaurant was clean and well-maintained, contributing positively to their experience.

Management Issues

There were complaints about management's responsiveness and professionalism, with some customers expressing dissatisfaction with how issues were handled.
  • JB
    Jack Black
    Feb 13, 2026
    1.0
    Spicy Chicken is really Small compare to Popeyes!!!
  • LG
    Lisa Grigsby
    Feb 8, 2026
    1.0
    The lady at the drive-thru gave me my bag. And I asked for ketchup, she never came back I have to blow my horn and they were sitting in their congregating at the drive-thru. How rude!!!
  • LV
    Luis Videa
    Jan 22, 2026
    5.0
    A great place to order your food and enjoy thanks, Luis
  • AA
    april
    Jan 9, 2026
    1.0
    the agm her name is erika if i’m not mistaken . is extremely rude and i will not be coming back to this location, i used to come daily but whether she is in the front or the window she is rude and unprofessional. and yes, i know for sure its her voice taking that order with that attitude. she needs to work on that.
  • OH
    Octavius Hayes
    Jan 3, 2026
    1.0
    They never get the orders right and want to argue when you ask them to fix it.

Frequently Asked Questions About Wendy's

What are the drive-thru hours at Wendy's located at 4150 Grove Avenue, Gurnee, IL?

The drive-thru is open daily from 7:00 AM to 2:00 AM.

Is the Wendy's at 4150 Grove Avenue still open?

Yes! This Wendy's location is open and committed to serving quality food every day.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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