Taco Bell

3.7
883 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 6360 Grand Ave in Gurnee. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
6360 Grand Ave, Gurnee, IL
60031, United States

Hours

Reviews

3.7
883 reviews
5 stars
380
4 stars
184
3 stars
127
2 stars
40
1 star
152

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Service Speed

Many reviews highlighted extremely slow service, particularly in the drive-thru, with long wait times causing customers to leave without ordering.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from rude and unhelpful to friendly and accommodating, contributing to an inconsistent customer experience.

Food Quality

While some customers enjoyed the food, others complained about poor quality, incorrect preparation, and unsatisfactory portion sizes.

Cleanliness

Some reviews praised the cleanliness of the location, while others noted issues with food handling and overall hygiene.
  • DW
    Danielle Wuorenma
    Jan 2, 2026
    5.0
    Great service and friendly crew
  • TS
    Tyler Sweet
    Dec 16, 2025
    1.0
    Almost every time I come here the order has something wrong with it
  • DS
    Dan Spannraft
    Dec 14, 2025
    1.0
    Extremly slow (per usual). Was given the wrong order in the drive thru, they would not issue a refund due to "no manager being on duty"
  • A2
    Ag 24
    Dec 9, 2025
    1.0
    When through drive thru tonight. Few items ordered were wrong. One item was missing. I could call but I won’t return. I have had it with this location. Just constantly a disappointment.
  • MD
    Matthew Dawes
    Nov 25, 2025
    1.0
    No one answers the drive thru when you pull up. When you pull away you only see one person in the back corner doing nothing. At least say your closed if you cant serve people.

Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 6360 Grand Ave, Gurnee?

The drive-through is open from 7:00 AM to 3:00 AM Monday to Wednesday and Sunday, and from 7:00 AM to 4:00 AM Thursday to Saturday.

What is the address of Taco Bell in Gurnee, IL?

The Taco Bell is located at 6360 Grand Ave, Gurnee, IL 60031, USA.