Rainforest Cafe

4.4
4497 reviews

About

RestaurantAmerican RestaurantChildren's Party ServiceRainforest Café
Part adventure, part restaurant, and wholly entertaining. The Rainforest Cafe is a A WILD PLACE TO EAT® and exciting thrill for all ages. Wild times await in a decorative jungle with animatronics and a menu of delicious American and tropical fare. Visitors can also hover over “Wild Bunch” attire and hundreds of private-label souvenirs at the Rainforest Cafe Retail Village, while Tracy the Talking Tree speaks up every 30 seconds with an earth-friendly message. CAUTION: Flashing lights and thunder sounds inside restaurant. May cause discomfort and/ or seizures for those with photosensitive epilepsy.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Rainforest Cafe
6170 West Grand Ave, Gurnee, IL
60031, United States

Hours

Reviews

4.4
4,497 reviews
5 stars
3,180
4 stars
656
3 stars
301
2 stars
142
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers praised the attentive and friendly service provided by various servers, particularly highlighting Colleen, Vanessa, and Karla.

Food Quality

While many enjoyed the food, some reviews mentioned that certain items, like fries, were not up to expectations, indicating room for improvement.

Family Experience

The restaurant is noted for being family-friendly, with many positive comments about the atmosphere and how well staff interacted with children.

Ambiance

The immersive jungle theme and overall ambiance received positive remarks, contributing to a nostalgic and enjoyable dining experience.
  • KT
    Kong Tat
    2 days ago
    4.0
    Overall fun experience, drinks taste good (alcohol and non-alcohol), appetizer were good as well (we ordered the artichoke dip, one of the better dips compared to other places). The main dishes were ok, I ordered salmon, it had tiny bones in it and over cooked. My wife ordered the steak and shrimp, it was way better than my salmon. They cooked the steak perfectly as well. Most importantly, our waitress; MaKayla, had an amazing attitude, very friendly, and attentive!!
  • MB
    Micaela Bucci
    2 days ago
    5.0
    Vanessa and Colleen were the best safari guides I have ever had the privilege to accompany me on my Rainforest Cafe journey. I would request these fine women every time if I could. Also big shout out to our talented balloon artist Ryan for hooking us up with some sick artwork. Please consider giving these three a hefty salary increase!
  • HW
    Harley Wallk
    5 days ago
    4.0
    Rainforest Café is one of those places that feels less like a restaurant and more like you accidentally walked into a Disney ride that also serves fries. The whole vibe is so fun — the thunder sounds, the animals randomly moving, the glowing tanks — it’s basically dinner and a show, but the show is a bunch of animatronic gorillas staring into your soul (in a cute way). One thing I’d like to mention is the servers take long, when I went there was barely anyone though. ( during dinner time like 5-6) Food-wise, it honestly depends on what you order. Some of the stuff, especially on the kids’ menu, tastes pretty normal — like nothing wild or life-changing. But honestly? It’s the experience that makes it totally worth it. Sitting in the “rainforest,” watching the lights flash like a storm is happening, and hearing elephants every few minutes just makes everything feel extra. Their burgers are solid, the pasta is good, and the smoothies taste like vacation in a cup. If you’re going for a fun time, cool atmosphere, and something different from your usual restaurants, Rainforest Café definitely hits the mark. It’s one of those places where even if the food isn’t fancy, the vibe alone makes you wanna come back.
  • CB
    Colorful Berries
    Jan 3, 2026
    1.0
    Had a great time just family. However, my son ordered a meal and took two bites and didn’t like it. No big deal we will just order you something else. I requested a cheese burger and fries. The manager came over and we informed her what we requested the change in food. First words out of her mouth was she will not be able to take the meal off that he didn’t like. My reply was that’s not a problem we, would like to request a cheese burger. Paying for the food is not an issue. I stated that I think it’s the zucchini he didn’t like. The manager replied it’s on the menu with the ingredient. We did read the ingredients and my son thought he would like it. After that my husband had to show his military ID twice to the waitress and the same manager again. The point is we pay for food, taste what we may like or not. I’m still a paying customer for what I don’t eat or like money is not an issue for us. The bill was over $200 and we left a great tip.
  • AG
    Ayla GERMANN
    Dec 30, 2025
    5.0
    asked to be farther in the forest due to obnoxious mall lighting and they were unable to move us, however no blame to the workers. thunderstorm effects were exhilarating, i was delightfully terrified each time one occurred (it happened 4 times to be specific) (every 20 minutes) gift shop was immaculate, please add cups that say ayla though. 10/10 would return (i live 100 miles away so trust i am dedicated) loved the authentic amazonion experience. could use more chimps in the bathrooms though.

Frequently Asked Questions About Rainforest Cafe

Does Rainforest Cafe accept reservations?

Yes, Rainforest Cafe accepts reservations to help you plan your visit.

What types of pickup and delivery services does Rainforest Cafe offer?

Rainforest Cafe offers both in-store pickup and delivery services for your convenience.