Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 6102 W Grand Avenue! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 0.2 miles, 2.7 miles from Gurnee Mills, Six Flags Great America. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
While many customers enjoyed the food, there were several complaints about inconsistency, with some dishes being overcooked or lacking flavor.
Service
The service received mixed reviews; some praised the friendly staff and quick service, while others noted issues with order accuracy and cleanliness.
Pricing
Customers expressed concerns about the high prices relative to the quality and portion sizes, with some feeling that the value has decreased.
Atmosphere
The restaurant's atmosphere was generally well-received, with many appreciating the decor and vibe, although cleanliness was occasionally mentioned as a concern.
EB
Emily Bakke
Feb 21, 2026
4.0
It was busy but they kept hustling. The food was pleasant, but I wouldn't call home over it. Did have some forgotten items but they were happy to fix. A classic atmosphere that was kept decently clean.
LD
Lee Danzer
Feb 21, 2026
5.0
I just love this place. Everything is terrific!
JA
Jesus A Acosta
Feb 18, 2026
5.0
When I need a nice chicago dog this is the place to go
JL
Josh Lips
Feb 7, 2026
5.0
It is on the pricey side but we'll worth. Sticking with the italian beef and a small cheese fry. Hotdogs are very good. This is just a Portillio's, so they have a small selection of salads and no pasta. Ordering my food, collecting and eating my food was done fairly quickly. The 1950s aesthetic is pretty cool.
RH
Rick Hogan
Feb 3, 2026
3.0
Although I really like Portillos, it's just so disappointing when you drive 20 minutes to pick up food for your family, drive 20 minutes back home and then find that someone isn't getting dinner because someone forgot to put one meal in the bag. I called and asked if they could deliver the missing items, but they refused. They said all they can do is refund the missing food. I still haven't received the refund, either.
Frequently Asked Questions About Portillo's Gurnee
What are the operating hours for the drive-through at Portillo's Gurnee?
The drive-through at Portillo's Gurnee is open from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Where is Portillo's Gurnee located?
Portillo's Gurnee is located at 6102 W Grand Avenue, Gurnee, IL 60031, USA.
What types of payment does Portillo's Gurnee accept?
Portillo's Gurnee accepts American Express, Discover, MasterCard, and Visa credit cards.
Does Portillo's Gurnee offer delivery and catering services?
Yes, Portillo's Gurnee offers both delivery and catering options to bring their Chicago favorites right to your door.
Is Portillo's Gurnee family-friendly and accessible?
Yes, the restaurant welcomes families and children, has wheelchair accessible entrances, parking, seating, and restrooms, as well as high chairs.
What kind of food can I expect at Portillo's Gurnee?
You can enjoy Chicago street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salad, and desserts like the famous chocolate cake shake.
Can I dine in or use a drive-through at Portillo's Gurnee?
Yes, Portillo's Gurnee offers dine-in seating as well as a drive-through service for your convenience.
Are there nearby attractions or shopping centers close to Portillo's Gurnee?
Yes, Portillo's is just 0.2 miles from Gurnee Mills shopping center and 2.7 miles from Six Flags Great America amusement park, perfect for a meal before or after your visit.
Where can I find parking or charge an EV near Portillo's Gurnee?
There is an EVgo electric vehicle charging station nearby, making it convenient for EV drivers to charge while dining or shopping in the area.
What nearby stores can I visit for shopping near Portillo's Gurnee?
Nearby retail options include Burlington, Shoe stores like Crocs and SKECHERS Factory Outlet, plus clothing stores such as Maurices and rue21, making it a great location for combining dining and shopping trips.
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