Business Details
About
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 6102 W Grand Avenue! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 0.2 miles, 2.7 miles from Gurnee Mills, Six Flags Great America. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
6,506 reviews
5 stars
3,977
4 stars
1,217
3 stars
500
2 stars
281
1 star
531
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers praised the Italian beef and other menu items, there were several complaints about inconsistent food quality, including overcooked items and incorrect orders.
Pricing
Customers frequently noted that the prices are high, with some feeling that the value for money has decreased, especially after recent changes in ownership.
Service Experience
Service quality varied, with some reviews highlighting friendly staff and efficient service, while others reported dismissive attitudes and issues with order accuracy.
Cleanliness
Several customers mentioned cleanliness issues, particularly with dirty tables and restrooms, which detracted from their overall experience.
Atmosphere
The restaurant's atmosphere received positive feedback for being comfortable and well-decorated, contributing to a pleasant dining experience.
- VGVICTOR GRAVES3 days ago2.0I think this Portillo's really overrated.It's nothing like the one in Chicago. The food is subpar and the prices are ridiculous.
- CHCR HJan 3, 20265.0If you had to condense Chicago food culture and history into something a tourist would understand, Potrillos is the place to go. Doesn't hurt their Polish Hotdogs are low key gas.
- CGCody GrindolJan 3, 20265.0Phenomenal food, some of the best Chicago has to offer! Interior is very 1920's, there's almost always a line because it's still very good! They have self ordering kiosks if you want to skip the line.
- DBDeirdre BrambergJan 3, 20265.0Always Delicious meal at portillo's decisions decisions Italian beef hot dog. Why not do both? I forgot a cake shake this time. I guess I have to go back
- AGAlmo GDec 29, 20252.0Of all the restaurants to cut back in light of the inflation, I least expected it from Portillo's. The strawberry shortcake had about 3-4 half slices of strawberry on the bottom, with almost no sauce. The jumbo hotdogs are noticeably smaller now. I'll probably still eat here, but just not nearly as often, and be warned that the quality/value for the cost has really gone down. The bacon double cheeseburger is still substantial, but it's pretty steeply priced at $12.19.
Frequently Asked Questions About Portillo's Gurnee
What are the operating hours for the drive-through at Portillo's Gurnee?
The drive-through at Portillo's Gurnee is open from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Where is Portillo's Gurnee located?
Portillo's Gurnee is located at 6102 W Grand Avenue, Gurnee, IL 60031, USA.
What types of payment does Portillo's Gurnee accept?
Portillo's Gurnee accepts American Express, Discover, MasterCard, and Visa credit cards.
Does Portillo's Gurnee offer delivery and catering services?
Yes, Portillo's Gurnee offers both delivery and catering options to bring their Chicago favorites right to your door.
Is Portillo's Gurnee family-friendly and accessible?
Yes, the restaurant welcomes families and children, has wheelchair accessible entrances, parking, seating, and restrooms, as well as high chairs.
What kind of food can I expect at Portillo's Gurnee?
You can enjoy Chicago street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salad, and desserts like the famous chocolate cake shake.
Can I dine in or use a drive-through at Portillo's Gurnee?
Yes, Portillo's Gurnee offers dine-in seating as well as a drive-through service for your convenience.
Are there nearby attractions or shopping centers close to Portillo's Gurnee?
Yes, Portillo's is just 0.2 miles from Gurnee Mills shopping center and 2.7 miles from Six Flags Great America amusement park, perfect for a meal before or after your visit.
Where can I find parking or charge an EV near Portillo's Gurnee?
There is an EVgo electric vehicle charging station nearby, making it convenient for EV drivers to charge while dining or shopping in the area.
What nearby stores can I visit for shopping near Portillo's Gurnee?
Nearby retail options include Burlington, Shoe stores like Crocs and SKECHERS Factory Outlet, plus clothing stores such as Maurices and rue21, making it a great location for combining dining and shopping trips.