Business Details
About
Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 6102 W Grand Avenue! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 0.2 miles, 2.7 miles from Gurnee Mills, Six Flags Great America. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.2
6,450 reviews
5 stars
3,940
4 stars
1,204
3 stars
499
2 stars
279
1 star
528
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising the Italian beef and others reporting burnt or bland items.
Service Experience
Service is generally fast and friendly, but some customers noted dismissive attitudes and order inaccuracies.
Cleanliness
Inconsistent cleanliness reported, with some visits noting dirty tables and a messy dining area.
Ordering Process
Customers have mixed feelings about the new kiosk ordering system, with some preferring traditional ordering methods.
Pricing Concerns
Several reviews mentioned high prices and dissatisfaction with portion sizes relative to cost.
- MLMegasaur Media LLC4 days ago5.0We had a production near Six Flags and we decided to treat the crew to a good old fashion Portillo’s dinner!
- PVPaul VellaNov 16, 20255.0Love Portillo's! So glad they finally came to Michigan. Have to visit everytime we go to Fright Fest!!
- CMChristine MNov 11, 20255.0Friends gave me significant side-eye for traveling to Chicagoland, hitting up a famous *hot dog* joint and … … ordering a burger. A *rodeo*/bbq burger, at that. 🤣(We’re from Texas (sorry) ) Your loss, friends - that burger was a banger! 😍 13/10 would order again. MY only mistake was not leaving room for chocolate cake/shake. NO RAGERTS!!
- TTTRUTH & TID BITS BY SIS. TAMMYNov 9, 20255.0GREAT HOT DOGS 🌭 AND TAMALES BUT EVERYTHING IS GOOD AT PORTILLO'S...BURGERS, SALADS, ITALIAN BEEF, FRENCH FRIES, SHAKES, ETC. CUSTOMER SERVICE IS VERY PLEASANT TOO.
- SWSue WieseNov 3, 20254.0I don't like on the order machine you can't upgrade your drink to a shake and just pay more. So I had to cancel my meal and order the fries separate and than the shake. So you don't get the deal.
Frequently Asked Questions About Portillo's Gurnee
What are the operating hours for the drive-through at Portillo's Gurnee?
The drive-through at Portillo's Gurnee is open from 10:00 AM to 11:30 PM Monday through Thursday and Sunday, and until midnight on Fridays and Saturdays.
Where is Portillo's Gurnee located?
Portillo's Gurnee is located at 6102 W Grand Avenue, Gurnee, IL 60031, USA.
What types of payment does Portillo's Gurnee accept?
Portillo's Gurnee accepts American Express, Discover, MasterCard, and Visa credit cards.
Does Portillo's Gurnee offer delivery and catering services?
Yes, Portillo's Gurnee offers both delivery and catering options to bring their Chicago favorites right to your door.
Is Portillo's Gurnee family-friendly and accessible?
Yes, the restaurant welcomes families and children, has wheelchair accessible entrances, parking, seating, and restrooms, as well as high chairs.
What kind of food can I expect at Portillo's Gurnee?
You can enjoy Chicago street food including char-broiled burgers, Italian Beef Sandwiches, Chicago-style hot dogs, fresh chopped salad, and desserts like the famous chocolate cake shake.
Can I dine in or use a drive-through at Portillo's Gurnee?
Yes, Portillo's Gurnee offers dine-in seating as well as a drive-through service for your convenience.
Are there nearby attractions or shopping centers close to Portillo's Gurnee?
Yes, Portillo's is just 0.2 miles from Gurnee Mills shopping center and 2.7 miles from Six Flags Great America amusement park, perfect for a meal before or after your visit.
Where can I find parking or charge an EV near Portillo's Gurnee?
There is an EVgo electric vehicle charging station nearby, making it convenient for EV drivers to charge while dining or shopping in the area.
What nearby stores can I visit for shopping near Portillo's Gurnee?
Nearby retail options include Burlington, Shoe stores like Crocs and SKECHERS Factory Outlet, plus clothing stores such as Maurices and rue21, making it a great location for combining dining and shopping trips.