Panera Bread

3.8
765 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Gurnee is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
6440 Grand Ave, Gurnee, IL
60031, United States

Hours

Reviews

3.8
765 reviews
5 stars
356
4 stars
178
3 stars
77
2 stars
43
1 star
111

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple customers reported that the restaurant was dirty, with unclean tables, floors, and food debris present.

Service Issues

Customers frequently mentioned slow service, order mistakes, and poor customer interactions, particularly with management.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with food temperature, portion sizes, and overall value for money.

Pricing Concerns

Several reviews noted that prices are perceived as high relative to the quality and portion sizes of the food.
  • MO
    Miguel Orduna
    Dec 30, 2025
    2.0
    honestly, the bug in my salad seemed hungry so I get it. But definitely didn't sign up to share my food
  • AG
    Alyssa Greene
    Dec 18, 2025
    1.0
    Every time I come here they NEVER have bread bowls. How are you Panera BREAD and you do not have BREAD bowls?
  • AL
    angie ruszel (four legger lover)
    Dec 17, 2025
    5.0
    A little slow with the service
  • MB
    Matthew B
    Dec 8, 2025
    1.0
    The dirtiest Panera Bread that I've ever been to. I visited at 10am on a Sunday morning. Many of the booth seats are ripped apart. In the same image of the torn booth seats you can see how dirty the floors are. This restaurant clearly didn't even clean up at shift end the previous night or even bother to clean in the morning hours. In another image I posted you can see the dust/dirt buildup in the air vents but most disgusting is the 1/2 inch thick dust on the lighting and pipes sitting on top of them. In the last image two of the napkin dispensers where empty and not replenished. Also noticed a lot of grime building up around the floor to wall edges. I could only imagine how disgusting the kitchen is. My recommendation would be to have management replaced and have employees retrained on housekeeping. Just plain disgusting. No excuses can be made by management. If management reads this, you should be embarrassed at yourself. -thank you!
  • SS
    Shawn
    Dec 7, 2025
    1.0
    This place is filthy and disgusting. Dust all over the overhead lights, along the floor edges, under the tables, seats are ripped, and every counter had trash/ crumbs on it. Food had dark brown avocados and when i ask for a replacement sandwich without avocados they still give me more brown avocado. This is the dirtiest restaurant i have seen in a long time and i travel a lot.

Frequently Asked Questions About Panera Bread

Does Panera Bread Gurnee accept reservations?

No, Panera Bread Gurnee does not accept reservations.

What are the opening hours of Panera Bread Gurnee?

Panera Bread Gurnee is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.