CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Gurnee is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple customers reported that the restaurant was dirty, with unclean tables, floors, and overall lack of hygiene.
Service Issues
Customers frequently experienced poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Food Quality
While some customers enjoyed the food, many complained about inconsistent quality, including cold or improperly cooked items.
Pricing Concerns
Several reviews mentioned that prices were too high for the portion sizes and quality of food offered.
MS
Monique Singh
2 days ago
1.0
My first time dinning at this Panera bread and the food was horrible I ordered 2 bowls of soup and I swear that was more like less than half a bowl and I sat for more than 1/2 hr for soup ! And to get the soup COLD! I am sure I didn’t order cold soup and out of the 2 orders only one piece of rock solid bread I got. Told them the soup is cold and the took it to warm to just bring it back luke warm ! I will for sure never go to a Panera Bread again ! I get more soup at Mariano’s for what I paid here !
AL
Anne Losch
Feb 23, 2026
4.0
I order through the app but the app never notifies me when my food is ready. Last time I was there, I didn't hear them call my name, if they did. After a while I just went up and saw my food sitting there.
ET
Eric Trip
Feb 3, 2026
1.0
January 2026
The food was awful! The 4 pieces of pastry at $ 22 were awful and stale. Embarrassing to be given to the business partners breakfast. Disgrase!
Shot this place down.
OH
Omar Hafez
Jan 27, 2026
5.0
Panera is always best
DR
Dan Rokusek
Jan 19, 2026
5.0
This store is very well run and the employees are friendly and competent. I wish the Kenosha store was run.as well as they regularly run out of ingredients.
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