CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Gurnee is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple customers reported that the restaurant was dirty, with unclean tables, floors, and food debris present.
Service Issues
Customers frequently mentioned slow service, order mistakes, and poor customer interactions, particularly with management.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with food temperature, portion sizes, and overall value for money.
Pricing Concerns
Several reviews noted that prices are perceived as high relative to the quality and portion sizes of the food.
MO
Miguel Orduna
Dec 30, 2025
2.0
honestly, the bug in my salad seemed hungry so I get it. But definitely didn't sign up to share my food
AG
Alyssa Greene
Dec 18, 2025
1.0
Every time I come here they NEVER have bread bowls. How are you Panera BREAD and you do not have BREAD bowls?
AL
angie ruszel (four legger lover)
Dec 17, 2025
5.0
A little slow with the service
MB
Matthew B
Dec 8, 2025
1.0
The dirtiest Panera Bread that I've ever been to. I visited at 10am on a Sunday morning. Many of the booth seats are ripped apart. In the same image of the torn booth seats you can see how dirty the floors are. This restaurant clearly didn't even clean up at shift end the previous night or even bother to clean in the morning hours. In another image I posted you can see the dust/dirt buildup in the air vents but most disgusting is the 1/2 inch thick dust on the lighting and pipes sitting on top of them. In the last image two of the napkin dispensers where empty and not replenished. Also noticed a lot of grime building up around the floor to wall edges. I could only imagine how disgusting the kitchen is. My recommendation would be to have management replaced and have employees retrained on housekeeping. Just plain disgusting. No excuses can be made by management. If management reads this, you should be embarrassed at yourself.
-thank you!
SS
Shawn
Dec 7, 2025
1.0
This place is filthy and disgusting. Dust all over the overhead lights, along the floor edges, under the tables, seats are ripped, and every counter had trash/ crumbs on it. Food had dark brown avocados and when i ask for a replacement sandwich without avocados they still give me more brown avocado. This is the dirtiest restaurant i have seen in a long time and i travel a lot.
No, Panera Bread Gurnee does not accept reservations.
What are the opening hours of Panera Bread Gurnee?
Panera Bread Gurnee is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.
What types of meals are served at Panera Bread Gurnee?
Panera Bread Gurnee serves breakfast, brunch, lunch, and dinner.
Does Panera Bread Gurnee offer delivery and drive-thru services?
Yes, Panera Bread Gurnee offers delivery and drive-thru services as well as pick-up.
Can I order from Panera Bread Gurnee using a mobile app?
Yes, you can order using the Panera Bread app available on the Apple App Store or order online through their website for delivery and pickup.
What payment methods does Panera Bread Gurnee accept?
Panera Bread Gurnee accepts American Express, Cash, Discover, Mastercard, and Visa.
What kind of food specialties does Panera Bread Gurnee offer?
They offer You Pick Two meals, Power Menu items, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Are there any family or health-related clinics near Panera Bread Gurnee?
Yes, nearby are Garden Pediatrics, Gurnee Medical Group pharmacy and health services, and United Family Health Center, making it convenient if you have appointments or need health-related services.
What nearby restaurants can I visit before or after dining at Panera Bread Gurnee?
Nearby restaurants include Mission BBQ, Max & Erma's Restaurant, Rotten Apple seafood restaurant, Red Robin Gourmet Burgers, Chick-fil-A, MOD Pizza, and Denny's.
What shopping options are close to Panera Bread Gurnee?
Nearby shopping includes furniture and home goods at Lovesac, outdoor gear and clothing at 5.11 Tactical, a supermarket at Jewel-Osco, beauty services at European Wax Center, a mattress store, The Vitamin Shoppe for supplements, Bath & Body Works, and Game Stop for entertainment.