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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Gurnee is here with warmth and welcome. Panera Bread. Food as it should be.
Customers frequently reported slow service, unhelpful staff, and order mistakes, leading to frustration.
Food Quality
While some customers enjoyed the food, many complained about inconsistent quality, portion sizes, and high prices.
Cleanliness
Multiple reviews highlighted a lack of cleanliness in the dining area and restrooms, affecting the overall dining experience.
Management Concerns
Several customers expressed dissatisfaction with management and staff professionalism, citing unprofessional behavior and poor organization.
Value for Money
Many customers felt that the prices were too high for the quality and portion sizes of the food offered.
FR
Faison Rodgers
1 day ago
1.0
I ordered a drink and waited in the drive thru line for almost 20 mins, I left the line and went into the location just to not get greeted when I walked in and I received a warm drink. The customer service at this location is very poor and there is no sense of urgency!
VV
Vanessa
Nov 10, 2025
2.0
The food looks (heavy on looks) hot, but I promise you it's not. It's actually ridiculously overpriced for some soup/mac that they can't warm up correctly. I understand it's not made in store, but come on. There's definitely a procedure in place to make sure the food is heat up correctly, which they most definitely do not follow. Its just odd because they use to have some really good days. My wild rice and chicken soup is nice and hot, mac as well. But that, is extremely rare nowadays. Hoping you guys improve on being more consistent.
AS
Aleksandrs Smilgins
Nov 4, 2025
5.0
Best Set:
Chicken Avocado Melt + Cream Cheddar Soup + Chips + GreenIce Tea= my FAV
JA
Julian Angeles
Nov 3, 2025
5.0
great customer service. if i have to eat bread or soup i dont walk here. i run.
SO
Samuel Oldham
Oct 30, 2025
1.0
Employees especially managers would rather talk and having a great time rather the serve customers. Went to pick up my order and nobody was at the pick up counter and l was just waiting and waiting. Until I asked on the other side of counter for them to help me. Smh.
No, Panera Bread Gurnee does not accept reservations.
What are the opening hours of Panera Bread Gurnee?
Panera Bread Gurnee is open from 6:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.
What types of meals are served at Panera Bread Gurnee?
Panera Bread Gurnee serves breakfast, brunch, lunch, and dinner.
Does Panera Bread Gurnee offer delivery and drive-thru services?
Yes, Panera Bread Gurnee offers delivery and drive-thru services as well as pick-up.
Can I order from Panera Bread Gurnee using a mobile app?
Yes, you can order using the Panera Bread app available on the Apple App Store or order online through their website for delivery and pickup.
What payment methods does Panera Bread Gurnee accept?
Panera Bread Gurnee accepts American Express, Cash, Discover, Mastercard, and Visa.
What kind of food specialties does Panera Bread Gurnee offer?
They offer You Pick Two meals, Power Menu items, hand-tossed salads, freshly-baked artisan and specialty breads, flatbread sandwiches, soup in a bread bowl, and vegetarian broth bowls.
Are there any family or health-related clinics near Panera Bread Gurnee?
Yes, nearby are Garden Pediatrics, Gurnee Medical Group pharmacy and health services, and United Family Health Center, making it convenient if you have appointments or need health-related services.
What nearby restaurants can I visit before or after dining at Panera Bread Gurnee?
Nearby restaurants include Mission BBQ, Max & Erma's Restaurant, Rotten Apple seafood restaurant, Red Robin Gourmet Burgers, Chick-fil-A, MOD Pizza, and Denny's.
What shopping options are close to Panera Bread Gurnee?
Nearby shopping includes furniture and home goods at Lovesac, outdoor gear and clothing at 5.11 Tactical, a supermarket at Jewel-Osco, beauty services at European Wax Center, a mattress store, The Vitamin Shoppe for supplements, Bath & Body Works, and Game Stop for entertainment.