Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Gurnee on Grand Ave and Gurnee Mill Circle, 1.5 miles west of I-94 and the first entrance to the Gurnee Mills Mall.
Many customers reported issues with food being overly salty or poorly cooked, leading to disappointment.
Service Consistency
While some reviews praised attentive and friendly service, others highlighted inconsistent service and long wait times.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unkempt dining areas.
Value for Money
Customers expressed mixed feelings about the value, with some finding prices high for the portion sizes and quality.
Positive Experiences
Despite the negatives, many customers shared positive experiences, particularly with specific servers and enjoyable meals.
JC
Jeanette Cabral
1 day ago
5.0
I ordered the family meal for my family of 3 and the portions were great! Food was filling and delicious! Steaks were all medium, none were overcooked. Overall, a great meal
SL
Sheryl Leary
Jan 3, 2026
5.0
My favorite place for our steaks cooked and seasoned to perfection every time!! As well as our service was fantastic as well.
MR
Miesha Ransom
Jan 2, 2026
2.0
I ordered our meals to-go. Everything was too salty! Ribeye steaks, baked potatoes, bloomin onion…. All salty. Everything tasted like a pound of salt was poured on top of it to the point we had to rinse the items off and hope it improved the taste. This has never been an experience with Outback in the past, so this was very surprising. Unfortunately, it was a disappointing experience.
PL
Paul Lehrke
Dec 31, 2025
1.0
Worst experience. Went to the one in Asheville NC and it was awesome so we had high expectations. Everything was overly seasoned and tasted the same. Fries, onions, and steak. Couldn’t eat anything. So so so disappointed. Staff was friendly but we won’t ever be back. We are seniors on a limited income and for the price we paid it was a once a year expense for us. Went on Xmas eve and it wasn’t busy.
FR
Frank Ramsey
Dec 14, 2025
4.0
Outback has been slipping a bit lately, the new approach for service is not working. Been a long time since we had to wait for a table at this Outback when accross the street there's always a wait. Can not remember when the last time we saw the manager making rounds when we used to know their names.
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What types of meals are served at Outback Steakhouse in Gurnee?
Outback Steakhouse in Gurnee serves lunch, dinner, and offers a happy hour menu.
What are the operating hours for Outback Steakhouse in Gurnee?
The restaurant is open Monday to Thursday and on Sunday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM.
Does Outback Steakhouse offer gluten-free menu options?
Yes, Outback Steakhouse recommends several gluten-free items. You can view their gluten-free menu online for details.
What are the happy hour times at Outback Steakhouse Gurnee?
Happy hour is available daily from 4:00 PM to 6:00 PM.
What types of pickup and delivery services does Outback Steakhouse provide?
They offer in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery.
Is there a dress code I should follow when dining at Outback Steakhouse in Gurnee?
The dress code is casual, suitable for a relaxed dining experience.
What payment options are accepted at Outback Steakhouse in Gurnee?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Are reservations required to dine at Outback Steakhouse?
Reservations are accepted but not required to visit Outback Steakhouse in Gurnee.
What nearby places can I visit before or after dining at Outback Steakhouse in Gurnee?
Before or after your meal, you can visit Gurnee Mills Mall for shopping, including stores like Hollister Co. Outlet, Claire's, and Burlington.
Are there other steakhouses near Outback Steakhouse in Gurnee?
Yes, Lone Star Steakhouse, Texas Roadhouse, and Red Lobster are nearby and offer alternative dining options.
How can nearby restaurants like Chipotle Mexican Grill and Chili's Grill & Bar complement my visit to Outback Steakhouse?
If you're dining with a group with varied tastes, visiting nearby Chipotle Mexican Grill or Chili's Grill & Bar offers more casual or different cuisine options before or after your Outback visit.