Outback Steakhouse

4.1
3153 reviews

About

Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBarOutback Steakhouse
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Gurnee on Grand Ave and Gurnee Mill Circle, 1.5 miles west of I-94 and the first entrance to the Gurnee Mills Mall.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Outback Steakhouse
6210 Grand Ave, Gurnee, IL
60031, United States

Hours

Reviews

4.1
3,153 reviews
5 stars
1,769
4 stars
681
3 stars
311
2 stars
167
1 star
225

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being overly salty or poorly cooked, leading to disappointment.

Service Consistency

While some reviews praised attentive and friendly service, others highlighted inconsistent service and long wait times.

Cleanliness

Several customers noted cleanliness issues, including dirty tables and unkempt dining areas.

Value for Money

Customers expressed mixed feelings about the value, with some finding prices high for the portion sizes and quality.

Positive Experiences

Despite the negatives, many customers shared positive experiences, particularly with specific servers and enjoyable meals.
  • JC
    Jeanette Cabral
    1 day ago
    5.0
    I ordered the family meal for my family of 3 and the portions were great! Food was filling and delicious! Steaks were all medium, none were overcooked. Overall, a great meal
  • SL
    Sheryl Leary
    Jan 3, 2026
    5.0
    My favorite place for our steaks cooked and seasoned to perfection every time!! As well as our service was fantastic as well.
  • MR
    Miesha Ransom
    Jan 2, 2026
    2.0
    I ordered our meals to-go. Everything was too salty! Ribeye steaks, baked potatoes, bloomin onion…. All salty. Everything tasted like a pound of salt was poured on top of it to the point we had to rinse the items off and hope it improved the taste. This has never been an experience with Outback in the past, so this was very surprising. Unfortunately, it was a disappointing experience.
  • PL
    Paul Lehrke
    Dec 31, 2025
    1.0
    Worst experience. Went to the one in Asheville NC and it was awesome so we had high expectations. Everything was overly seasoned and tasted the same. Fries, onions, and steak. Couldn’t eat anything. So so so disappointed. Staff was friendly but we won’t ever be back. We are seniors on a limited income and for the price we paid it was a once a year expense for us. Went on Xmas eve and it wasn’t busy.
  • FR
    Frank Ramsey
    Dec 14, 2025
    4.0
    Outback has been slipping a bit lately, the new approach for service is not working. Been a long time since we had to wait for a table at this Outback when accross the street there's always a wait. Can not remember when the last time we saw the manager making rounds when we used to know their names.

Frequently Asked Questions About Outback Steakhouse

Where can I find information on gluten-free menu items?

We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu

Where can I earn dine rewards?

Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.