Business Details
About
Steak HouseRestaurantTake Out RestaurantAmerican RestaurantAustralian RestaurantBar & GrillGluten-Free RestaurantBar
Outback Steakhouse, the home of juicy steaks, spirited drinks and Aussie hospitality. Find our location in Gurnee on Grand Ave and Gurnee Mill Circle, 1.5 miles west of I-94 and the first entrance to the Gurnee Mills Mall.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsAvailable
Location
Hours
Reviews
4.1
3,139 reviews
5 stars
1,760
4 stars
678
3 stars
311
2 stars
166
1 star
224
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from excellent and attentive to rude and unprofessional.
Food Quality
There were numerous complaints about food quality, including undercooked and spoiled items, while some praised the food as delicious and well-prepared.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and unkempt dining areas.
Wait Times
Many customers expressed frustration with long wait times for seating and service, especially during busy periods.
Management Response
Some customers noted positive interactions with management, while others felt management did not adequately address service and food issues.
- ADAlexander DjekichNov 16, 20253.0I went there for the first time and to be honest I really wasn't impressed. Our orders were wrong we got a medium well and a medium steaks when we ordered medium rare, also one of the sides was wrong, for sweet potato we said no sugar or cinnamon which were added anyway. The waitress wasn't very attentive, in our one and a half hours there she approached our table only two times. So honestly wasn't the worst experience but neither was it the best or at most mediocre. Texas Roadhouse is much better in my opinion.
- NCNelly ChavezNov 13, 20255.0It was delicious! The chicken, filet mignon just cook right and juicy, all the meal on our table looked really tasty, Outback 👍👍👍
- JBJosh BuelowNov 11, 20251.0On a day where they are supposed to thanking and honoring veterans, it felt more like we were a burden to them. Only 15 minutes after opening, they are already at an hour wait with 15 tables empty due to not staffing enough people. The only smile was from the greeter at the door. I'm very disappointed.
- LBLaura BulandrNov 9, 20255.0First time using Curbside pickup and the process was very easy, quick and the food was delicious !! Order was perfect. I would definitely order again.
- KTKinisha TaylorNov 9, 20252.0Outback is not my favorite place to go for steak dinners. Something always goes wrong while we are there. The food, sometimes the service... yesterday no different. The quality of myQ $30 steak was horrible. The 13oz Ribeye probably had 5-7oz of fat on it. Now I know it's supposed to have some marbling but this steak was, "let's search for the meat." Asked for medium-had some parts of it wayyy too red! My daughter had to return her steak. Gave her medium instead of medium-well. Quality and quality-control. Just not important anymore! Now the service was really good. A little slow. But good enough for a busy night. The drinks are why we went there instead of Texas Roadhouse. They were great. The margarita flight! But yeah. No more Outback for me! Looking for a great steakhouse, anybody with some good suggestions??
Frequently Asked Questions About Outback Steakhouse
Where can I find information on gluten-free menu items?
We can recommend several items on our menu specifically for gluten intolerance. Please [click here](https://www.outback.com/nutrition/gluten\-free) to view our gluten\-free menu
Where can I earn dine rewards?
Visit Outback Steakhouse, Carrabba's Italian Grill, Bonefish Grill and Fleming's Prime Steakhouse \& Wine Bar participating locations.
Where can I download the NEW Outback App?
Our App has been upgraded with a new look and exciting features! It's the fastest, mobile way to enjoy our bold flavors thru curbside takeaway \& delivery. Get it on Google Play or download on the AppStore – [Learn More](https://www.outback.com/app?useCache=false/)
How do I find out more information about being an Outbacker?
We're always looking for dedicated, fun\-loving people to help make our restaurant a success! For more information [click here](http://bit.ly/39L8aoI3112).
What types of meals are served at Outback Steakhouse in Gurnee?
Outback Steakhouse in Gurnee serves lunch, dinner, and offers a happy hour menu.
What are the operating hours for Outback Steakhouse in Gurnee?
The restaurant is open Monday to Thursday and on Sunday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM.
Does Outback Steakhouse offer gluten-free menu options?
Yes, Outback Steakhouse recommends several gluten-free items. You can view their gluten-free menu online for details.
What are the happy hour times at Outback Steakhouse Gurnee?
Happy hour is available daily from 4:00 PM to 6:00 PM.
What types of pickup and delivery services does Outback Steakhouse provide?
They offer in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery.
Is there a dress code I should follow when dining at Outback Steakhouse in Gurnee?
The dress code is casual, suitable for a relaxed dining experience.
What payment options are accepted at Outback Steakhouse in Gurnee?
They accept American Express, Android Pay, Apple Pay, cash, MasterCard, and Visa.
Are reservations required to dine at Outback Steakhouse?
Reservations are accepted but not required to visit Outback Steakhouse in Gurnee.
What nearby places can I visit before or after dining at Outback Steakhouse in Gurnee?
Before or after your meal, you can visit Gurnee Mills Mall for shopping, including stores like Hollister Co. Outlet, Claire's, and Burlington.
Are there other steakhouses near Outback Steakhouse in Gurnee?
Yes, Lone Star Steakhouse, Texas Roadhouse, and Red Lobster are nearby and offer alternative dining options.
How can nearby restaurants like Chipotle Mexican Grill and Chili's Grill & Bar complement my visit to Outback Steakhouse?
If you're dining with a group with varied tastes, visiting nearby Chipotle Mexican Grill or Chili's Grill & Bar offers more casual or different cuisine options before or after your Outback visit.