Business Details
About
Ice Cream ShopRestaurantDessert ShopOberweis Ice Cream and Dairy Store
A visit to any Oberweis Ice Cream & Dairy Store brings a little nostalgia and a lot of happiness. We bake our famous waffle cones every day, make our signature whipped cream from scratch and serve our super premium ice cream in traditional fountain glassware. We welcome everyone to relax with a friendly game of chess, checkers or other games while enjoying your favorite ice cream treat. Every location includes farm fresh Oberweis milk for sale in glass bottles in addition to an assortment of premium grocery items. You can even sign up for home delivery and we will deliver Oberweis goodness directly to you. Find our stores in Illinois, Indiana, Michigan and Missouri. Check home delivery availability on our website.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
922 reviews
5 stars
609
4 stars
185
3 stars
49
2 stars
28
1 star
51
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the ice cream for its great taste and variety, with many highlighting specific flavors and desserts.
Service Issues
Numerous reviews pointed out poor customer service, including long wait times, inattentive staff, and order mistakes.
Cleanliness Concerns
Several customers noted cleanliness issues in the store and bathrooms, indicating a need for better maintenance.
Staff Attitude
Feedback indicated mixed experiences with staff attitude, with some employees being friendly and helpful, while others were described as rude or indifferent.
Value for Money
Customers expressed dissatisfaction with portion sizes and pricing, feeling that the value did not match the cost.
- EMEm MDec 31, 20255.0Very great place and good workers they are so nice and friendly I love the ice cream it’s so good!!
- MAM ADec 21, 20251.0Ice cream is awesome my kids love it! However the staff not quite, I walked in waited right in front of the register the girls didn’t acknowledge me. I waited 10 minutes before one of the girls came to take my order which is very disrespectful because most people have some sort of greeting (“sorry for the wait” )or a simple (“hello” )but she was just silent so I then just looked at her and gave her my order. They don’t seem to care I watched them doing it to everyone. They were too busy talking about what they were bringing to the party this was the entire staff that night which I’m sure was about 5 or 6 young ladies I counted.
- JVJocelyn VOct 26, 20255.0This is honestly one of the best customer service I have ever experienced. When it was time for me to order, I was so hesitant and nervous since it was my first time ordering at this place. But this girl named “Shiela”/“Sheila” helped me out so much, it honestly motivated me to go there more. I go every Sunday after work and she’s always greeting me with a positive attitude. She was very patient/ polite. I’m going again tomorrow with my friends and hopefully they enjoy their ice cream the same way I do :))
- MAMonia AOct 18, 20251.0Drive through was slow and got order wrong even when the receipt had the correct order
- KFKarla FloresOct 11, 20251.0I don’t understand how they have so many people working and they only care about talking. I went through the window and asked for a vanilla milkshake to make it thicker. I even told them several times to leave it thick and they never understand that it is thick because now they left it much more liquid than other occasions. Instead of getting better, they get worse, it even looks like I’m drinking milk with straw. These people are 🤮
Frequently Asked Questions About Oberweis Ice Cream and Dairy Store
What are the operating hours of Oberweis Ice Cream and Dairy Store in Gurnee?
Oberweis Ice Cream and Dairy Store is open daily from 11:00 AM to 10:00 PM.
What pickup and delivery options are available at Oberweis Ice Cream and Dairy Store?
The store offers in-store pickup, curbside pickup, delivery, and same-day delivery services.
Can I order ice cream and dairy products online from Oberweis in Gurnee?
Yes, you can order online for pickup or delivery through their website's order portal.
What types of payments does Oberweis Ice Cream and Dairy Store accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
What can I expect when dining in at Oberweis Ice Cream and Dairy Store?
You can enjoy super premium ice cream served in traditional fountain glassware, casual attire is appropriate, and you can relax with games like chess or checkers.
Is Oberweis Ice Cream and Dairy Store suitable for a casual visit with family or friends?
Yes, the store promotes a casual atmosphere and invites everyone to relax and enjoy their ice cream treats with fun games available.
What nearby restaurants can I visit before or after enjoying Oberweis Ice Cream?
Nearby options include Gurnee Pizza, Timothy O'Toole's Pub, Toppers Pizza, Golden Corral Buffet & Grill, Laredo Taco Company, McDonald's, and Starbucks.
Are there any nearby hotels convenient for visitors to Oberweis Ice Cream and Dairy Store?
Yes, nearby hotels include Hampton Inn Chicago/Gurnee, Hampton by Hilton, Super 8 by Wyndham Gurnee, Grand Hotel & Suites, and Best Western Gurnee Hotel & Suites.
What nearby places offer relaxation and beauty services near Oberweis Ice Cream and Dairy Store?
You can visit Backstage Salon and Spa, Studio One Salon and Spa, and endulge day spa & boutique for beauty and spa services.
How can nearby Starbucks and McDonald's complement my visit to Oberweis Ice Cream and Dairy Store?
If you're looking for coffee or a quick meal before or after enjoying ice cream, the nearby Starbucks and McDonald's offer convenient options to complement your visit.