Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,205 reviews
5 stars
493
4 stars
273
3 stars
187
2 stars
73
1 star
179
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with missing items or incorrect orders.
Customer Service
Service quality varied significantly, with some staff being friendly while others were rude or dismissive.
Food Quality
Food quality was inconsistent, with complaints about cold or poorly prepared items, but some praised the freshness of certain meals.
Speed of Service
Customers experienced slow service, particularly during busy times, with some noting long wait times for their orders.
- PTPr TwincamJan 4, 20261.0I had to bring it down from 5 Star that I have posted 7 years ago down to 1 stars because they absolutely ruined that McDonald's.. it used to look like an actual restaurant and it was very cozy, and more private..they used to have real nice booths with beautiful light fixture hanging from them and comfortable.. and it also had like a Island in the middle that was very unique and you can sit by yourself or somebody next to you..and most of the tables were privately..but when I went in there today i was absolutely stunned and shocked..it looks like a prison cafeteria!! it super wide open everybody literally staring at each other eat..and all the booth tables were removed!! and the middle single island tables are gone as well, replaced with cheap plain circle tables and a few cafeteria chairs..and it smells a bit..wow what a dramatic change for the worst..I strongly recommend the one down the street by the speed way it looks 10 times better and actually still looks like a restaurant not a prison cafetería..so so sad..what were the designers and owner really thinking??????????? I will no longer be recommended this place or go in myself I don't want to feel like I'm in a cafeteria I want to feel like I'm in a restaurant..so I will continue going to the one down the street!!
- CCCamden CastilloDec 24, 20251.0The last time I was at this McDonald's was 10 years ago. It's crazy to see that it's just as slow as it was then as it is now.
- IIisiahDec 22, 20251.0Just got my food.. to notice when I got home I am missing items from my mobile order that come with the meal
- KWKonstancja WojciechowskaDec 20, 20255.0The large fries were really large fries; they gave more fries than other locations. Also, I ordered using the kiosk and the service was very efficient.
- AVAlejandro VázquezDec 13, 20255.0Me salieron algunos detaliitos pero fui con la cajera y con gusto me ayudaron
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 6380 Grand Ave, Gurnee, IL?
McDonald's is open 24 hours a day, seven days a week.
What times is the drive-thru service available at this McDonald's location?
The drive-thru is open 24/7, every day of the week.
Does this McDonald's offer delivery services? If so, what are the delivery hours?
Yes, McDonald's offers delivery daily from 4:15 AM to 3:45 AM the next day.
What types of pickup and delivery options are available at this McDonald's?
Options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods can I use at McDonald's in Gurnee?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering McDonald's food?
Yes, you can order through the McDonald's App available on the Apple App Store and Google Play.
Does this McDonald's location have WiFi available for customers?
Yes, WiFi is available at this McDonald's.
What nearby restaurants can I visit if I'm in the area around McDonald's at 6380 Grand Ave?
Nearby restaurants include Taco Bell, Red Robin Gourmet Burgers, Poke Bros., Jersey Mike's Subs, Five Guys, Pizza Hut, MOD Pizza, Mission BBQ, and Max & Erma's Restaurant.
Can I find other fast food options close to this McDonald's?
Yes, nearby fast food options include Taco Bell, Five Guys, Pizza Hut, and MOD Pizza, all within the vicinity.
What nearby services can help with automotive repairs or car needs near McDonald's?
Nearby automotive services include Midas: Gurnee, CarWise Gurnee, and Tatiana Sales Car for repair and maintenance.