McDonald's

3.9
1217 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1275 N Delany Road, Gurnee, IL
60031, United States

Hours

Reviews

3.9
1,217 reviews
5 stars
560
4 stars
261
3 stars
198
2 stars
69
1 star
129

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently noted friendly and polite staff, although there were several complaints about rude service and incorrect orders.

Food Freshness

While some customers praised the freshness of the food, many reported issues with cold or undercooked items, particularly fries and burgers.

Cleanliness

The restaurant was often described as clean, with some customers highlighting the cleanliness of the bathrooms.

Order Accuracy

Numerous reviews mentioned problems with incorrect orders, missing items, and issues with mobile app orders.

Overall Experience

The overall experience varied widely, with some customers expressing satisfaction and others vowing not to return due to poor service or food quality.
  • SM
    Sue M
    Nov 11, 2025
    3.0
    In the drive thru, dont let one car hold up a line. There are spaces for cars for big orders, at least give people their food at paying window if u let a car sit and wait
  • MW
    Michelle Wilson
    Oct 16, 2025
    4.0
    Probably one of the best McDonald's we've been to for a long while. Clean, decorated cute for the Monopoly game going on right now. Fries were hot and near perfect. We self checked ourselves but noticed how polite the person behind the counter was. Great service today
  • DL
    D “Mufasa” Lamonica
    Sep 22, 2025
    5.0
    Frappe made to perfection. Nice and quiet insude.
  • ED
    Eduardo J Dominguez
    Aug 24, 2025
    1.0
    The worse food I have in my life and if you want to pay with a 100 dollar bill
  • CU
    chandelure The unstoppable!
    Aug 23, 2025
    1.0
    Unbelievable! Burger is half warm and cold worked hard for my money and I get a burger that isn’t even cooked all the way? I get that it is fast food but still I expect my food to be fresh the fries were the only thing that was warm had to heat up the chicken nuggets in the microwave I only got to enjoy the fries and the nuggets I usually get my food fresh at McDonalds so I’m just shocked that this time it was completely different.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 1275 N Delany Road, Gurnee, IL?

Delivery is available daily from 4:15 AM until 3:45 AM the next day.

Is the McDonald's in Gurnee open 24 hours?

Yes, this McDonald's location operates 24 hours a day, 7 days a week.