Jewel-Osco

4.2
1050 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 6509 W Grand Ave, Gurnee, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 855-1991. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
6509 W Grand Ave, Gurnee, IL
60031, United States

Hours

Reviews

4.2
1,050 reviews
5 stars
558
4 stars
286
3 stars
115
2 stars
24
1 star
67

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while some employees are praised for their friendliness and helpfulness, others are reported to have rude or dismissive attitudes.

Product Quality

Concerns about the quality of produce and deli items, with multiple reports of old or spoiled products.

Store Cleanliness

Generally positive remarks about the cleanliness of the store, with many customers noting it as a clean and well-kept environment.

App Issues

Frequent complaints regarding the app, particularly about incorrect pricing and difficulties with digital coupons.

Deli Service

Inconsistent experiences at the deli counter, with some customers reporting long wait times and poor service.
  • SS
    SB
    Oct 18, 2025
    1.0
    Will never be back at this location. Went to self check out because I had 3 items. 2 coconut waters and a bag of frozen fruit. Scanned my items and bagged them and it prompt for an employee when I was ready to pay. The employee came over and had me just standing there while she watched videos on the monitor of me scanning my items. After almost a minute I told her you see it shows 3 items on the screen look inside my bag and you will see 3 items. Never in my life have I ever had that done to me. Left feeling embarrassed. I don’t have to steal and felt like she was accusing me of that.
  • BW
    Brenda Word
    Oct 13, 2025
    5.0
    Jewel, salad lettuce mix was very bad. 1st time so I'll give them another chance. Always pleasant staff.
  • WW
    Will
    Oct 6, 2025
    5.0
    Clean store, just make sure to look online to see if the items are in stock
  • DW
    Daniel Wagemann
    Oct 2, 2025
    5.0
    Probably best store I've shopped at. I use the app and save tons of money. $5000 saved in last 12 months. Really paid off. Very cool employees. I can shop at one store and do it all.
  • SS
    s131951
    Oct 1, 2025
    4.0
    It was a fine experience. I'm not a huge fan of Jewel-Osco. The selection is adequate, but the layout of the stores is not something I like. It always feels cramped as well. Pricing is usually on the higher side but the sales can be exceptional. With all of that out of the way, it was a more than tolerable visit.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!