Jewel-Osco

4.2
1063 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 6509 W Grand Ave, Gurnee, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (847) 855-1991. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
6509 W Grand Ave, Gurnee, IL
60031, United States

Hours

Reviews

4.2
1,063 reviews
5 stars
565
4 stars
288
3 stars
116
2 stars
25
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their helpfulness, while others are criticized for rudeness and unprofessional behavior.

Product Quality

Concerns about the quality of produce and deli items, with reports of old or spoiled products.

Store Cleanliness

Generally positive feedback on store cleanliness and organization, with some customers noting it as a highlight.

Pricing Issues

Frequent complaints about pricing discrepancies and high prices compared to competitors.

App Experience

Negative feedback regarding the app's functionality and issues with digital coupons not being honored.
  • GZ
    Gregg Zink
    4 days ago
    5.0
    Great store! Hard to believe there is a difference between Jewel locations, but there is!
  • CA
    Caleb Adkins
    Jan 5, 2026
    1.0
    Employees should not be allowed to purchase Pokemon from the vending machines. Had an employee walk up to me while checking for myself and bragged that he just bought the box.
  • AP
    Alison Pearl
    Jan 1, 2026
    1.0
    I will never utilize this location again. Between being harrassed by leadership (who I used to work with) to accept a phone number while I was shopping, and having a Drive Up representative tell me that unless I'm disabled I shouldn't utilize the Drive Up feature (after my second unsuccessful delivery in 5 weeks, AND I do have a medical condition that impacts driving!) I am disturbed by this location's conduct. I have waited over a month to receive a response to problem solve through my concerns after the store was not cooperative when my groceries were stolen by the driver upon delivery. Very disappointed and do not recommend this location.
  • MW
    Melvin Wong
    Dec 24, 2025
    4.0
    Jewel is always busy busy busy. Foundation grocery store of the community. Fresh food. Great variety. Provide can be great. Customers can be sketchy. Parking lot is always a challenge as everyone is in a rush - please slow it down!
  • SG
    Steve Gillespie
    Dec 21, 2025
    4.0
    I went there to buy gift cards. And the management there told me I couldn't buy a $500 gift card, even though they sold $500 gift cards. If you don't want nobody to buy gift cards at whatever price they're spending, you shouldn't sell them.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!