Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often absent from the front.
Staff Behavior
Several customers reported unprofessional behavior from employees, including disrespectful attitudes and lack of proper hygiene practices.
Service Speed
Many customers experienced long wait times and slow service, often due to understaffing or employees being inattentive.
Product Quality
While some customers enjoyed the smoothies, there were complaints about incorrect orders and inconsistent quality.
Cleanliness
Multiple reviews mentioned unsanitary conditions and a need for better cleanliness in the store.
ER
Elli Robinson
Nov 8, 2025
5.0
I was here yesterday for the first time and I stopped in for a quick smoothie and didn’t know what to pick. The employee Atcell was super nice and recommended smoothies he thought I would like. He did well on customer service definitely coming back!!!
AG
Arianna Garcia
Nov 7, 2025
5.0
Atcell is very respectful and kind, I enjoyed my visit at Jamba Juice today😊
JH
Jayden Herrera
Nov 7, 2025
5.0
Atcell made my smoothie very quick and was very friendly and nice. Smoothie taste amazing! We be coming back
SF
Scott Fessler
Nov 3, 2025
1.0
Maybe put a camera on your register. Please is never staffed properly and is a mess. Your employee was gone for lunch for more than 40min. Security even went in the back to make sure no one was hurt.
LN
Lolz Night
Oct 23, 2025
1.0
they are never by the front, we walked past 4 times hoping to get a smoothie and when we called out to ask if someone was in the back, a guy came out and was completely disrespectful as if we interrupted his day for calling for him
when we were leaving we asked if he knew any good stores for shoes and he flipped us off and just walked away
What products does Jamba offer at the Gurnee Mills Mall location?
Jamba offers freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements made with premium ingredients free of artificial flavors and preservatives.
Where is Jamba located in Gurnee, IL?
Jamba is located at 6170 Grand Ave., Gurnee, IL 60031 inside the Gurnee Mills Mall.
What are the hours of operation for Jamba at the Gurnee Mills Mall?
Jamba is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Jamba at Gurnee Mills Mall offer pickup or delivery services?
Yes, Jamba offers in-store pickup and delivery services.
How can I order from Jamba at the Gurnee Mills Mall location?
You can order online through Jamba's website or mobile app for convenient pickup or delivery.
What additional services does Jamba at this location provide?
They provide online ordering, delivery, rewards, and gift cards to enhance your experience.
What nearby stores can I visit after enjoying a smoothie at Jamba?
After your visit to Jamba, you can shop at nearby stores such as Torrid, Yankee Candle, Victoria's Secret, and the Lego Store within Gurnee Mills Mall.
Are there other smoothie and juice bars near Jamba at the Gurnee Mills Mall?
Yes, Bubblelicious is another nearby smoothie and bubble tea cafe you can check out within the mall.
What nearby stores can assist with eyewear or optometry needs?
Nearby, you can find Affordable Optical and Doctors of Optometry - Gurnee Mills for eyewear and optometry services.
Can I find health and spa services near Jamba at Gurnee Mills Mall?
Yes, Accusage Therapy Gurnee Mills offers spa and counseling services nearby for relaxation and mental health support.