Jamba

3.5
201 reviews
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Business Details

6170 Grand Ave., Gurnee, IL
60031, United States
(773) 705-0816
https://locations.jamba.com/il/gurnee/6170-grand-ave
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About

Juice Shop
Jamba Juice Company is a global healthy lifestyle brand that inspires and simplifies healthful living through freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements. Jamba blends are made with premium ingredients free of artificial flavors and preservatives so guests can feel their best and blend the most into life. Jamba Juice has more than 900 locations worldwide.

Location

Jamba
6170 Grand Ave., Gurnee, IL
60031, United States

Hours

Reviews

3.6
196 reviews
5 stars
93
4 stars
37
3 stars
10
2 stars
9
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and often absent from the front.

Staff Behavior

Several customers reported unprofessional behavior from employees, including disrespectful attitudes and lack of proper hygiene practices.

Service Speed

Many customers experienced long wait times and slow service, often due to understaffing or employees being inattentive.

Product Quality

While some customers enjoyed the smoothies, there were complaints about incorrect orders and inconsistent quality.

Cleanliness

Multiple reviews mentioned unsanitary conditions and a need for better cleanliness in the store.
  • ER
    Elli Robinson
    Nov 8, 2025
    5.0
    I was here yesterday for the first time and I stopped in for a quick smoothie and didn’t know what to pick. The employee Atcell was super nice and recommended smoothies he thought I would like. He did well on customer service definitely coming back!!!
  • AG
    Arianna Garcia
    Nov 7, 2025
    5.0
    Atcell is very respectful and kind, I enjoyed my visit at Jamba Juice today😊
  • JH
    Jayden Herrera
    Nov 7, 2025
    5.0
    Atcell made my smoothie very quick and was very friendly and nice. Smoothie taste amazing! We be coming back
  • SF
    Scott Fessler
    Nov 3, 2025
    1.0
    Maybe put a camera on your register. Please is never staffed properly and is a mess. Your employee was gone for lunch for more than 40min. Security even went in the back to make sure no one was hurt.
  • LN
    Lolz Night
    Oct 23, 2025
    1.0
    they are never by the front, we walked past 4 times hoping to get a smoothie and when we called out to ask if someone was in the back, a guy came out and was completely disrespectful as if we interrupted his day for calling for him when we were leaving we asked if he knew any good stores for shoes and he flipped us off and just walked away
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Frequently Asked Questions About Jamba

What products does Jamba offer at the Gurnee Mills Mall location?

Jamba offers freshly blended whole fruit and vegetable smoothies, bowls, juices, cold-pressed shots, boosts, snacks, and meal replacements made with premium ingredients free of artificial flavors and preservatives.

Where is Jamba located in Gurnee, IL?

Jamba is located at 6170 Grand Ave., Gurnee, IL 60031 inside the Gurnee Mills Mall.