Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 6310 Grand Avenue in Gurnee is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.2
836 reviews
5 stars
495
4 stars
175
3 stars
81
2 stars
36
1 star
49
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the delicious burgers and fries, noting freshness and great taste.
Customer Service
Many reviews highlighted exceptional customer service, with staff being friendly, accommodating, and attentive.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices, feeling that the cost did not match the value received.
Cleanliness
The restaurant was frequently noted for its cleanliness and well-maintained environment.
Mixed Experiences
While many enjoyed their meals, some customers reported issues with order accuracy and food quality on occasion.
- SFScott Flowers2 days ago5.0Always great food.
- RLRose LoveOct 23, 20255.0I’ve ordered at this location several times and the food is consistently good, fries always hot and fresh. I ordered pick up from UberEats today and accidentally ordered at the wrong location.. which I didn’t realize until I came to pick up my food… A gentleman named Teal was working behind the counter and said he would call the other location right away to cancel the order and remake my food for me! He was so kind and accommodating and gave me zero issue. I am very pleased at the quality service I received today. Of course food was delicious on top of it. Thank you so much Teal!! 🙏
- DSDennis SmartOct 22, 20255.0Awesome burgers, fries, and service!
- MRMatt RubinOct 19, 20255.0Awesome burgers and even better service. Clean, welcoming store and GREAT staff. Mike took our order and was so personable and friendly that the experience just made my day. Definitely coming back.
- FWFreida Gail WilliamsOct 4, 20254.0Good burger(little greasy) and fries and the milkshakes are the Best ive had in awhile
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Gurnee accept reservations?
No, Five Guys at 6310 Grand Avenue in Gurnee does not accept reservations.
What are the operating hours of Five Guys in Gurnee?
Five Guys in Gurnee is open daily from 11:00 AM to 10:00 PM.
Does Five Guys in Gurnee offer delivery and how can I order?
Yes, Five Guys offers delivery from 11:00 AM to 9:30 PM daily. You can order online at https://order.fiveguys.com/location/gurnee/menu.
Can I pick up my order in store at Five Guys Gurnee?
Yes, in-store pickup is available at Five Guys in Gurnee.
What payment methods are accepted at Five Guys Gurnee?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are gluten-free options available at Five Guys Gurnee?
Yes, many sandwiches can be ordered without a bun or with a lettuce wrap, but cross-contamination risk exists. Check the allergen chart for details.
Does Five Guys Gurnee have wheelchair accessible entrances and restrooms?
Yes, Five Guys Gurnee provides wheelchair accessible entrances, parking, and restrooms for customer convenience.
What popular nearby restaurants can I visit before or after dining at Five Guys in Gurnee?
You might enjoy visiting Suzy's Swirl for frozen yogurt or Red Lobster for seafood, both located near Five Guys on Grand Avenue.
Are there quick transit or shopping options near Five Guys Gurnee to make my visit more convenient?
Yes, Verizon and Macy's are nearby for mobile and department shopping, while Starbucks offers coffee options close by.
Can families with children enjoy the area around Five Guys in Gurnee?
Absolutely, family-friendly stores like Carter's, OshKosh B'Gosh, and Justice are nearby, making it convenient for a family outing.