Five Guys

4.2
840 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 6310 Grand Avenue in Gurnee is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
6310 Grand Avenue, Gurnee, IL
60031, United States

Hours

Reviews

4.2
840 reviews
5 stars
498
4 stars
175
3 stars
81
2 stars
37
1 star
49

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries for being delicious and fresh, although some noted issues with greasiness and inconsistency.

Customer Service

Many reviews highlighted excellent customer service, with staff being friendly, accommodating, and attentive to customer needs.

Pricing Concerns

Numerous customers expressed dissatisfaction with the high prices, feeling that the cost did not match the value of the food.

Cleanliness

The restaurant was frequently described as clean and well-maintained, contributing positively to the dining experience.
  • JR
    Jesse Ramirez
    Jan 4, 2026
    5.0
    Loved the cheese burgers and the free peanuts. Would highly recommend this place.
  • MA
    Michelle Alba
    Dec 23, 2025
    2.0
    Absolutely not worth the money you spend. 2 cheeseburgers, 2 drinks, 2 fries was $45. Its excessively greasy food. I think its so strange how they feel the need to plaster good reviews of the restaurants all over the walls, the bags, and even in the bathrooms! Maybe they need to send subliminal messages to convince the public that they're good because of how bad they actually are. Take your money and make yourself some better, burgers at home.
  • CA
    Chris Athanasiadis
    Dec 16, 2025
    5.0
    Best fast food burgers. Fries cooked perfect. Friendly service.
  • SF
    Scott Flowers
    Nov 22, 2025
    5.0
    Always great food.
  • RL
    Rose Love
    Oct 23, 2025
    5.0
    I’ve ordered at this location several times and the food is consistently good, fries always hot and fresh. I ordered pick up from UberEats today and accidentally ordered at the wrong location.. which I didn’t realize until I came to pick up my food… A gentleman named Teal was working behind the counter and said he would call the other location right away to cancel the order and remake my food for me! He was so kind and accommodating and gave me zero issue. I am very pleased at the quality service I received today. Of course food was delicious on top of it. Thank you so much Teal!! 🙏

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.