Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers generally praised the bagels and breakfast sandwiches, noting they are delicious and fresh, though some reported issues with items being burnt or stale.
Service Issues
Several reviews highlighted poor customer service experiences, including incorrect orders, unhelpful staff, and long wait times.
Cleanliness and Atmosphere
Feedback indicated concerns about cleanliness and the overall atmosphere of the location, with some customers feeling it was messy and uninviting.
Order Accuracy
Multiple customers expressed frustration with incorrect orders, particularly with mobile and online orders, leading to disappointment.
Staff Friendliness
While some reviews mentioned friendly and helpful staff, others reported rude behavior from employees, indicating inconsistency in service quality.
HP
Helen P
6 days ago
5.0
Love your bagels!
VT
Vince Topchiev
Nov 15, 2025
1.0
Feels like everyone working here hates their job. 10 min waiting on plain iced coffee. :)). Got my coffee with no ice .
JE
Jason Ellampally
Nov 4, 2025
5.0
The first time trying the Maple Bacon, with 2 eggs. They forgot the 2nd egg, but went out of the way to make the moment right. Also, the guy with braids, suggested an energy drink, with passionfriuit, so next time in, that's what I got. Liked it more than my first one Energy Spritz.
The 2nd visit, had a great time, great food, no issues.
Throwback, I remember when this Einstein Brother's Bagel so had a line out the door... Same time Caribou Coffee, next door had a line out their door, too. Those were the days of cravings and no cellphones or order-ahead. Still darn good food served by darn good people.
WC
We the Carters
Oct 26, 2025
5.0
It did not disappoint!!! Thank you!!
JN
J N
Oct 11, 2025
5.0
I like the bagels just sucks they got a charge extra for all the specialty ones. Also one thing I wish they had would be sunny side up eggs for the sandwiches. But anyways they still got delicious breakfast sandwiches
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular operating hours of Einstein Bros. Bagels in Gurnee, IL?
Einstein Bros. Bagels in Gurnee, IL is open daily from 6:00 AM to 2:00 PM.
Is Einstein Bros. Bagels open on Christmas Day?
No, Einstein Bros. Bagels is closed on Christmas Day each year.
What types of products does Einstein Bros. Bagels offer?
They offer fresh-baked bagels, cage-free egg sandwiches, deli lunch sandwiches, pastries, specialty coffee and cold brew beverages, as well as catering options.
Does this Einstein Bros. Bagels location offer in-store pickup or delivery services?
This location offers in-store pickup services.
What payment methods are accepted at Einstein Bros. Bagels?
They accept American Express, Discover, Mastercard, Visa, cash, Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Does Einstein Bros. Bagels provide catering and WiFi services?
Yes, this location provides catering services and free WiFi for customers.
What are some nearby places I can visit before or after enjoying Einstein Bros. Bagels?
Nearby you can visit Hayashi Japanese Restaurant for sushi, Potbelly Sandwich Shop for sandwiches, and Stonebrook Commons shopping center for a variety of shops.
Are there any nearby coffee shops to Einstein Bros. Bagels where I could grab an additional drink?
Yes, Starbucks is a nearby coffee shop located close to Einstein Bros. Bagels where you can get additional coffee or drinks.
Can I combine a visit to Einstein Bros. Bagels with wellness activities nearby?
Certainly! HOTWORX, a yoga studio and gym, is nearby where you can enjoy a workout before or after your meal.
How can I order Einstein Bros. Bagels online or find breakfast deals?
You can order online at their website or use the EinsteinBrosBagels app available on Apple App Store and Google Play, which also offers coupons and gift cards.