Einstein Bros. Bagels

4.2
275 reviews
Smoky brisket and melty cheddar breakfast sandwich layered with egg and chipotle cream on a toasted jalapeño-cheddar bagel—fresh, bold, and crave-worthy

About

Bagel ShopBakeryBreakfast RestaurantCoffee ShopCafe
Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Einstein Bros. Bagels
6641 Grand Ave, Gurnee, IL
60031, United States

Hours

Reviews

4.2
275 reviews
5 stars
172
4 stars
48
3 stars
16
2 stars
16
1 star
23

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the bagels and breakfast sandwiches, noting they are delicious and fresh, though some reported issues with items being burnt or stale.

Service Issues

Several reviews highlighted poor customer service experiences, including incorrect orders, unhelpful staff, and long wait times.

Cleanliness and Atmosphere

Feedback indicated concerns about cleanliness and the overall atmosphere of the location, with some customers feeling it was messy and uninviting.

Order Accuracy

Multiple customers expressed frustration with incorrect orders, particularly with mobile and online orders, leading to disappointment.

Staff Friendliness

While some reviews mentioned friendly and helpful staff, others reported rude behavior from employees, indicating inconsistency in service quality.
  • HP
    Helen P
    6 days ago
    5.0
    Love your bagels!
  • VT
    Vince Topchiev
    Nov 15, 2025
    1.0
    Feels like everyone working here hates their job. 10 min waiting on plain iced coffee. :)). Got my coffee with no ice .
  • JE
    Jason Ellampally
    Nov 4, 2025
    5.0
    The first time trying the Maple Bacon, with 2 eggs. They forgot the 2nd egg, but went out of the way to make the moment right. Also, the guy with braids, suggested an energy drink, with passionfriuit, so next time in, that's what I got. Liked it more than my first one Energy Spritz. The 2nd visit, had a great time, great food, no issues. Throwback, I remember when this Einstein Brother's Bagel so had a line out the door... Same time Caribou Coffee, next door had a line out their door, too. Those were the days of cravings and no cellphones or order-ahead. Still darn good food served by darn good people.
  • WC
    We the Carters
    Oct 26, 2025
    5.0
    It did not disappoint!!! Thank you!!
  • JN
    J N
    Oct 11, 2025
    5.0
    I like the bagels just sucks they got a charge extra for all the specialty ones. Also one thing I wish they had would be sunny side up eggs for the sandwiches. But anyways they still got delicious breakfast sandwiches

Frequently Asked Questions About Einstein Bros. Bagels

What are the regular operating hours of Einstein Bros. Bagels in Gurnee, IL?

Einstein Bros. Bagels in Gurnee, IL is open daily from 6:00 AM to 2:00 PM.

Is Einstein Bros. Bagels open on Christmas Day?

No, Einstein Bros. Bagels is closed on Christmas Day each year.