Brand Certified
Dunkin'
3.6(266 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
350 N Hunt Club Rd, Gurnee, IL
60031, United States
Certified by Dunkin' • Mar 01, 2026
(847) 672-9264
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Gurnee, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
266 reviews
5 stars
132
4 stars
36
3 stars
20
2 stars
14
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of friendly and rude service, with several customers reporting negative interactions with staff.
Food Quality
Customers expressed dissatisfaction with food quality, including issues with incorrect orders and poorly prepared items.
Cleanliness
Multiple reviews highlighted unsanitary conditions, particularly in the bathrooms, leading to significant customer complaints.
Order Accuracy
Many customers reported issues with incorrect orders and long wait times, suggesting a lack of attention to detail.
Atmosphere
While some customers appreciated the atmosphere, others noted it was dirty and uninviting, impacting their overall experience.
- BMBartler MarbleNov 7, 20254.0I honestly don't know why people have complained about this location! I have never been disappointed here. The sesame bagel with cream cheese is always toasted perfectly, and the French cruller and apple fritter are always the best. Great spot
- SSSharon SalasSep 15, 20233.0Have been to this location several times and have never been greeted or served with courtesy and the last food item (hash browns )were not good. Employees need to be retrained on customer service etiquette. If they don’t enjoy serving then don’t work in customer service!
- TMTamara MaysSep 11, 20215.0This location is about 95% accurate the people are very friendly and nice I've had two instances where my order was not correct however one must forgive. It is a quick moving Dunkin' donuts located in a BP gas station. Having been inside the store it appears to be sanitary and clean.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website