Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
340 reviews
5 stars
188
4 stars
70
3 stars
28
2 stars
13
1 star
41
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; while some report friendly and fast service, others mention rude staff and poor management.
Product Consistency
There are significant concerns regarding the consistency and quality of the ice cream and food items, with reports of thin ice cream and incorrect orders.
Cleanliness
Several reviews highlight cleanliness issues, including dirty floors and unpleasant odors, which detract from the overall experience.
Pricing
Customers find the prices reasonable, but some express dissatisfaction with portion sizes and the value for money.
Customer Experience
Overall, the customer experience varies widely, with some enjoying their visits while others express frustration over service and product quality.
- EWEric WannerOct 4, 20255.0Fast & friendly fairly priced
- NANeno AlbertSep 21, 20252.0The place is big and nice, but the product consistency leaves a lot of room for improvement.
- BBbobby bobAug 12, 20255.0nice treat to have on a hot summer day.
- CLCindy LBJul 15, 20251.0Corporate Dairy Queen needs to send someone to this location for a quality audit. Clearly, the owner does not follow Dairy Queen guidelines. The ice cream doesn’t even taste like a Dairy Queen product. It’s thin and flavorless. Either it’s been watered down or the owner is using a different mix. He also skimps on portions and charges exorbitant prices. Why would Dairy Queen want their brand tied to this particular location?
- PSPhilip ShanksJul 5, 20251.0Came in right before closing. They refused to let me order insisting that they were already closed even though I came in before closing time. Will not be back.
Frequently Asked Questions About Dairy Queen (Treat)
What kind of desserts does Dairy Queen (Treat) in Gurnee specialize in?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, and frozen novelties.
What are the operating hours of Dairy Queen (Treat) in Gurnee?
Dairy Queen (Treat) is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and on Friday and Saturday from 11:00 AM to 10:00 PM.
Is Dairy Queen (Treat) family-friendly and does it have seating available?
Yes, Dairy Queen (Treat) welcomes families and offers seating for customers.
Where is Dairy Queen (Treat) located in Gurnee, IL?
It is located at 401 N Riverside Dr Ste 20, Gurnee, IL 60031-5906, USA.
Can I order Dairy Queen (Treat) products online for pickup in Gurnee?
Yes, you can order online for pickup through the Dairy Queen website at https://www.dairyqueen.com/en-us/order/pickup/n/12785/.
Are there any exclusive deals available for Dairy Queen (Treat) customers?
Yes, you can download the Dairy Queen App for exclusive deals and rewards.
Which nearby restaurants can I visit before or after enjoying treats at Dairy Queen (Treat)?
Nearby restaurants include Steele Healthcare Corporation (for medical supplies), Riverside Cafe (coffee shop), Shalimar Restaurant (Indian cuisine), Stevens Steakhouse, Shawarma King (Middle Eastern), Subway (fast food), Chan's Chinese Restaurant, Momcorn (Mexican and vegetarian), and Aha Sushi (Japanese).
Are there any shopping options close to Dairy Queen (Treat) for a convenient visit?
Yes, nearby shopping options include Shoplanagrace boutique, Saratoga Square shopping center, and Repeat Street thrift and clothing store.
What financial or health services are located near Dairy Queen (Treat) in Gurnee?
Nearby financial services include Peoples Home Equity, ALECU Bank, and NorthSide Community Bank. Health-related services include Steele Healthcare Corporation, Excellence in Dentistry, LTD, Jenny Craig Weight Loss Center, and Professional Massage Therapy and Wellness Therapy.
What social media or online pages can I visit to learn more or follow Dairy Queen (Treat) in Gurnee?
You can visit their Facebook page at https://www.facebook.com/239892816095274 and follow their Twitter handle @DairyQueen.