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Charleys Cheesesteaks

4.3
(355 reviews)

Business Details

6170 West Grand Ave. Suite F701, Gurnee, IL
60031, United States
(847) 855-1815
https://order.charleys.com/menu/gurnee-mills-mall/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
6170 West Grand Ave. Suite F701, Gurnee, IL
60031, United States

Hours

Reviews

4.3
355 reviews
5 stars
238
4 stars
60
3 stars
23
2 stars
11
1 star
23

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food for being delicious and fresh, particularly the sandwiches and fries.

Service Issues

Multiple reviews highlighted poor customer service, including rude staff and incorrect orders.

Pricing Concerns

Several customers expressed dissatisfaction with the pricing, describing it as overpriced for the portion sizes.

Cleanliness and Safety

There were reports of unsanitary conditions, including food safety concerns that led to food poisoning.
  • LE
    Laura Bolivar Estupiñan
    Dec 20, 2025
    2.0
    Muy mala atención, por hacer las cosas rápidas no atienden bien a la gente. La comida no es como sale en las imágenes. Pedimos unos sándwiches the Old School que se supone que es extra carne y era poca carne, no tenía nada de queso como se ve en las imágenes. La verdad que publicidad tan engañosa.
  • JJ
    J J
    Dec 9, 2024
    1.0
    Shrinkflation! Smaller sandwiches, less meat, but more expensive
  • KK
    KittyQueenx
    Mar 24, 2019
    5.0
    Honestly the best cheesesteak I've ever had, may be a bit pricey but worth it!

Brand Certified Facts from Charleys Cheesesteaks

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Certified March 01, 2026Yext Knowledge Graph
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