Burger King

3.6
878 reviews

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 5300 Grand Avenue. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in GURNEE, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
5300 Grand Avenue, GURNEE, IL
60031-1734, United States

Hours

Reviews

3.6
878 reviews
5 stars
346
4 stars
184
3 stars
136
2 stars
77
1 star
135

What are people saying?

AI-generated from recent customer reviews

Food Quality

Food quality is inconsistent, with reports of cold, overcooked, or stale items, but some customers enjoyed their meals.

Service Issues

Customer service is frequently criticized for being rude, inattentive, and slow, with multiple reports of incorrect orders.

Cleanliness

The cleanliness of the restaurant is a concern, with many reviews mentioning dirty dining areas and bathrooms.

Staff Performance

Staff performance varies significantly, with some employees praised for their friendliness and efficiency, while others are noted for poor attitudes and lack of attention.

Location Convenience

The location is convenient for visitors to nearby attractions, but this may lead to inconsistent service during busy times.
  • MC
    Matthew “CoasterFanRagingBull”
    Oct 31, 2025
    3.0
    Sandwich was pretty good Guess the app doesn't listen when I didn't want everything on it Everything was pretty good 10/31/2025
  • PC
    Pedro Cordova
    Oct 22, 2025
    5.0
    Atención super amable y comida super rica
  • BD
    Bethany Donaldson
    Oct 15, 2025
    3.0
    Food was good, but no one cleaned anything. In the dining area Food was on the ground and tables dirty.
  • JC
    Jennyfer Chilton
    Oct 5, 2025
    5.0
    The family and I stopped by there on our way home. I didn't have anything but my family all had something and enjoyed it. The service was with courtesy and a smile. The food was great.
  • SI
    Sergio Vazquez II
    Oct 3, 2025
    3.0
    Unfortunately one of the worst Burger Kings I have ever been to. The counter staff knew nothing about their allergen menu, and the burgers were tinier than usual and not fresh.

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator