Mixed reviews on food quality; some dishes praised for flavor while others criticized for being bland or spoiled.
Service Issues
Several customers reported poor service, including incorrect orders and lack of responsiveness from staff.
Portion Sizes
Many customers felt that portion sizes were inadequate for the price, leading to dissatisfaction.
Pricing Concerns
Customers expressed frustration over unexpected charges, including mandatory gratuity and high prices for low-quality food.
Ambiance
The restaurant's atmosphere received mixed feedback, with some enjoying the setting while others found it lacking.
GG
G
Nov 15, 2025
5.0
Sumaiya has awesome customer service. Thank you Sumaiya.
JB
Josie Barcenas
Nov 7, 2025
3.0
I will not recommend any of the appetizers we have the samosa and Batata vada but they were frozen in the middle when serve to us. they re did it but one of them are still frozen unfortunately I will not be going back. but the food was good I did enjoy that. and the fact they charge me regular price for those food items.
ZR
Zayaat Rayman
Nov 6, 2025
5.0
Food especially the burgers was good
LB
Logan Barta
Nov 4, 2025
5.0
Tried this restaurant for the first time, and I will definitely be back. Had the chicken swarma sandwich, veggie samosa, chicken tikka masala, and potato crepe dish. All of it was fantastic. Wished I ate in restaurant so I knew which sauce went with what. Absolutely full of flavor.
UM
Uzma Malik
Oct 19, 2025
5.0
Omg going here first time got chicken biryani today it was so goood the lady at the counter was so sweet .lol they did forget the onion and gave me bunch of lemon but it work . The food is so great I will definitely return.
Uzma
Frequently Asked Questions About Biryani Pointe - Gurnee
What are the regular operating hours of Biryani Pointe - Gurnee?
Biryani Pointe - Gurnee is open from 10:30 AM to 10:00 PM from Tuesday to Sunday and closed on Mondays.
When is Biryani Pointe - Gurnee closed?
The restaurant is closed on Mondays.
What are the delivery hours for Biryani Pointe - Gurnee?
Delivery is available from 10:30 AM to 9:45 PM Tuesday through Sunday; it is not available on Mondays.
Can I order takeout from Biryani Pointe - Gurnee?
Yes, takeout is available from 10:30 AM to 9:45 PM Tuesday through Sunday; the restaurant is closed for takeout on Mondays.
What types of services does Biryani Pointe - Gurnee offer?
The restaurant offers both in-store pickup and delivery services.
Where is Biryani Pointe - Gurnee located?
It is located at 5414 Grand Ave, Gurnee, IL 60031, United States.
What cuisine and specialities does Biryani Pointe - Gurnee offer?
Biryani Pointe - Gurnee specializes in Indian, Pakistani, vegetarian, halal, and biryani cuisine. It is also a family restaurant and caterer.
Are there any ice cream or dessert places near Biryani Pointe - Gurnee?
Yes, Baskin-Robbins is nearby, offering ice cream, bakery items, and smoothies—great for a dessert after your meal.
Is there a coffee shop near Biryani Pointe - Gurnee where I can grab a drink?
Yes, Dunkin' is located nearby, where you can enjoy coffee, donuts, and smoothies before or after visiting Biryani Pointe.
Can I find hotels near Biryani Pointe - Gurnee if I am visiting the area?
Yes, several hotels close by include Comfort Suites, Best Western Gurnee Hotel & Suites, Baymont by Wyndham Gurnee, Country Inn & Suites, Super 8 by Wyndham Gurnee, and Grand Hotel & Suites, suitable for visitors planning to stay nearby.