A significant number of customers reported that the food lacked flavor and authenticity, particularly the biryani and other Indian dishes.
Service Issues
Several reviews highlighted poor service experiences, including incorrect orders, lack of communication about pricing, and mandatory gratuity charges.
Positive Experiences
Despite the negative feedback, some customers praised specific dishes like mutton biryani and butter chicken, as well as the overall service from certain staff members.
Hygiene Concerns
There were multiple mentions of food safety issues, including spoiled food and unsanitary conditions.
Value for Money
Many customers felt that the prices were too high for the quality of food received, leading to dissatisfaction.
RR
Renee Risch
Jan 4, 2026
5.0
The Murgh boti was fabulous!
The fruit cream delight is soooo good.
RS
Rahul s
Jan 3, 2026
1.0
This was a to-go order, and I paid $43 for Chicken 65 and Chapli Kabab. The Chicken 65 portion was very small, around 16 oz at most and the quality and taste were disappointing. The patties were dry and chewy. Overall, it wasn’t worth the price paid, and I wouldn’t recommend these two dishes from this place.
MS
mke414 “Foodie guru” sloan
Dec 30, 2025
5.0
Amazing flavor of spices. Cant wait to come again. Chicken biryani is to die for
AS
Amit Sharma
Dec 26, 2025
1.0
The Egg Biryani was an absolute culinary tragedy. It had zero flavor—not even the faintest whisper of the spices that define this dish. It was an insult to the name 'Biryani' and tasted like unseasoned rice mixed with a bland, hard-boiled egg.
Calling this establishment "Biryani Pointe" is a misnomer and false advertising. It offers nothing remotely close to quality biryani. Save your money and your taste buds. This place should not be in business if this is the standard of their food.
KC
Khushi Choudhary
Dec 23, 2025
1.0
I ordered mango lassi and aloo tikki and neither tasted fresh. Both items were bland and disappointing. This was my first time ordering and unfortunately a bad experience.🤢🤮
Frequently Asked Questions About Biryani Pointe - Gurnee
What are the regular operating hours of Biryani Pointe - Gurnee?
Biryani Pointe - Gurnee is open from 10:30 AM to 10:00 PM from Tuesday to Sunday and closed on Mondays.
When is Biryani Pointe - Gurnee closed?
The restaurant is closed on Mondays.
What are the delivery hours for Biryani Pointe - Gurnee?
Delivery is available from 10:30 AM to 9:45 PM Tuesday through Sunday; it is not available on Mondays.
Can I order takeout from Biryani Pointe - Gurnee?
Yes, takeout is available from 10:30 AM to 9:45 PM Tuesday through Sunday; the restaurant is closed for takeout on Mondays.
What types of services does Biryani Pointe - Gurnee offer?
The restaurant offers both in-store pickup and delivery services.
Where is Biryani Pointe - Gurnee located?
It is located at 5414 Grand Ave, Gurnee, IL 60031, United States.
What cuisine and specialities does Biryani Pointe - Gurnee offer?
Biryani Pointe - Gurnee specializes in Indian, Pakistani, vegetarian, halal, and biryani cuisine. It is also a family restaurant and caterer.
Are there any ice cream or dessert places near Biryani Pointe - Gurnee?
Yes, Baskin-Robbins is nearby, offering ice cream, bakery items, and smoothies—great for a dessert after your meal.
Is there a coffee shop near Biryani Pointe - Gurnee where I can grab a drink?
Yes, Dunkin' is located nearby, where you can enjoy coffee, donuts, and smoothies before or after visiting Biryani Pointe.
Can I find hotels near Biryani Pointe - Gurnee if I am visiting the area?
Yes, several hotels close by include Comfort Suites, Best Western Gurnee Hotel & Suites, Baymont by Wyndham Gurnee, Country Inn & Suites, Super 8 by Wyndham Gurnee, and Grand Hotel & Suites, suitable for visitors planning to stay nearby.