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Brand Certified

Chipotle Mexican Grill

3.6
(1031 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6040 Gurnee Mills Cir E, Gurnee, IL
60031, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.6
1,031 reviews
5 stars
467
4 stars
193
3 stars
101
2 stars
64
1 star
206
  • SS
    Shahbaz Sakhi
    Apr 19, 2026
    1.0
    Lazy workers, bowls 1/3 filled, and extra charges for everything. WELCOME TO THE DUMP!!
  • BC
    B R Y A N C
    Apr 1, 2026
    5.0
    This location had a high volume of customers at lunch time Sunday although the wait was not long. The foods were fresh, the meats flavorful, juicy. The staff, helpful and efficient. The seating area is a bit bleak but who cares when the food is so good.
  • ME
    Maryo Ebrahim
    Mar 28, 2026
    1.0
    I’ve been to many Chipotle restaurants and Chipotle does seem to have an issue with portioning, but this location’s issues goes far beyond just ridiculously greedy portions. To start, the gentleman that made my order literally gave me barely enough rice to cover the bottom of the bowl. I’ve never had to ask Chipotle employees for more rice. And when it came to protein, he gave me half a spoon worth of chicken. I’m not surprised that he seemed irked that I asked for more. And when I did ask for more, he literally scooped maybe one or two more bits of chicken. At this point, I was weighing the option of me walking out. The cashier lady was also not very pleasant. She wasn’t rude by any means, but she definitely wasn’t very welcoming. We also bought some chips and they were stale. I am definitely disappointed in the service and quality that is being given at this location. I really hope that the general manager at this location takes action, although as I stated, portions are a problem. Chipotle please do better. The way you take care of guests is just as important as the food you’re serving. It’s not just the food, but also how it gets to the customer. Very disappointed.
  • ND
    Nicholas Dow
    Mar 28, 2026
    1.0
    Ladybug pupa found in burrito bowl. Follow-up from the generic AI response the public sees from Chipotle on this review. Customer Care declined to advise of Illinois Department of Health and Safety inspection is current for Gurnee location. Their response from this food safety concern was intially a coupon for a burrito. After another follow-up someone from Customer Care called and was professional.
  • FA
    Faed Abdallah
    Mar 25, 2026
    1.0
    This is the dirtiest Chipotle I ever been too... since I walked inside the restaurant I saw chips on the floor..tables are dirty...rice and cheese under the tables... food all over the restaurant floor .. rude customer service.. the sloppy smell I was about to throw up... I will never come back again..

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Gurnee Mills offer?

Chipotle Gurnee Mills offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill at Gurnee Mills?

The restaurant is open daily from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

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Certified April 26, 2026Yext Knowledge Graph
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