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McDonald's

3.3
(1074 reviews)

Business Details

1600 South Street, Greenville, IL
62246, United States
(618) 664-0302
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1600 South Street, Greenville, IL
62246, United States

Hours

Reviews

3.3
1,074 reviews
5 stars
313
4 stars
235
3 stars
215
2 stars
98
1 star
213

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.

Cleanliness

Many reviews highlighted unsanitary conditions, with dirty tables, floors, and bathrooms being a common complaint.

Food Quality

Customers frequently mentioned issues with food temperature and incorrect orders, leading to dissatisfaction with the overall food quality.

Staff Attitude

Several reviews noted rude or indifferent attitudes from staff, contributing to a negative customer experience.
  • WD
    Wayne Davenport
    Feb 17, 2026
    1.0
    When you order double cheese burger kink expect have to slice of chesse
  • YW
    Y Wu
    Feb 8, 2026
    5.0
    Above average std.
  • SA
    shelby andrus
    Feb 3, 2026
    1.0
    Terrible
  • SB
    Saiyge Brown
    Jan 15, 2026
    1.0
    Paid 3.89 on top of the $4 i paid for the sandwich. The lady in the red shirt, mixed, on night shift was overly rude because i asked for cook to order fries and they were cold rolled her eyes at me. Im not even from here was on my way home 2 hours away and stopped because i had been in the car all day and hadnt ate.
  • TP
    Trish Pace
    Dec 23, 2025
    1.0
    This was the worst experience I've ever had at a McDonald's. We came up to IL for an early Christmas from TN and we were heading back home. We thought we'd grab a quick bite to eat and hit the road. It took between 35-40 minutes to get our food. It was not a special order or anything. About the time I was gonna ask for a refund and go elsewhere, they brought our food. The dining room was freezing! Our teeth were chattering while eating! We will never go back to this location.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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