McDonald's

3.3
1064 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1600 South Street, Greenville, IL
62246, United States

Hours

Reviews

3.3
1,064 reviews
5 stars
310
4 stars
234
3 stars
216
2 stars
96
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions.

Food Quality

There were numerous complaints about food quality, including cold, overcooked items and incorrect orders.

Staff Attitude

Many customers noted unprofessional and unfriendly behavior from staff, impacting their overall experience.

Inconsistency

Experiences varied widely, with some customers reporting satisfactory visits while others faced significant issues.
  • KT
    Kevin Tucker
    Nov 15, 2025
    1.0
    Waited 20 minutes after we ordered and had to stand in the manager's way in order to get her to address the issue. She then started making our order after many others who ordered after us had been served. The order came out wrong and when we address it with her again she coped an attitude. Greenville's McDonald's won't be our planned stop on our route again.
  • KJ
    K J
    Nov 5, 2025
    1.0
    Got my steak, egg, and cheese bagel and this is what I got. Half a steak chopped up only on half of the bagel and wasnt very warm. Do not recommend.
  • JF
    John Fulk
    Oct 30, 2025
    1.0
    Expect a long wait in drive through. My order was wrong and I had to take extra time to go in and have it corrected. Staff were less than stellar with customer service, attitude, and helpfulness. Definitely not worth the money.
  • BD
    Bev Darbyshire
    Oct 29, 2025
    5.0
    It was 3am and I was shocked they our hometown McDonald's was open. My son and I were coming back from taking our pup to emergency animal hospital, and we were starving. Got our 🍔 🍔 and drinks quickly and everything was perfect and HOT.
  • JP
    Jacob Potts
    Oct 26, 2025
    1.0
    Went through the drive through at 4pm. Drive through was so slow I was left with very little time to eat on my 30 minute lunch break. Waited over 20 minutes with only me and 2 other cars in line, just to finally get my food and the bun was old and hard.

Frequently Asked Questions About McDonald's

What are the McDonald's Greenville IL location's regular operating hours?

The McDonald's in Greenville, IL is open daily from 5:00 AM to 4:00 AM the following day.

During what hours is the drive-thru service available at this McDonald's?

Drive-thru service is available daily from 5:00 AM to 4:00 AM the next day at this location.