Many customers praised the friendly and helpful staff, although some reported rude behavior from certain employees.
Food Quality
Overall, customers enjoyed the food, noting it was hot and fresh, but there were complaints about incorrect orders and food preparation.
Wait Times
Several reviews highlighted long wait times in the drive-thru and dining area, with some customers expressing frustration over delays.
Cleanliness
Feedback indicated that the dining area and bathrooms could use better cleaning, with some customers reporting unsanitary conditions.
Community Atmosphere
The business is seen as a community hub, appreciated for its family-friendly environment and as a gathering place.
SB
Shane Bowling
Oct 29, 2025
5.0
Absolutely amazing place/workers any chance I get I come up here and everytime I’m greeted with a smile and patience, if they mess up they will be sure to fix there mistake
VV
V. C. (Valerie)
Oct 5, 2025
4.0
Drive through tends to take a while, but the customer service is always friendly and our food is always hot and the order is always right. They seem like a good environment for kids to work.
AC
abigail clark
Sep 4, 2025
1.0
Used to love coming here but ever since more highschoolers came, it has started to suck, its not the food, its the wait. Its almost like they dont know how to do there job, or it is there first day. They also make it so hard to file a complaint on the app so thats why I am here.
What are the daily operating hours of Dairy Queen Grill & Chill in Greenville, IL?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.
Are there any special holiday hours or closures for Dairy Queen Grill & Chill?
Yes, the location is closed on Thanksgiving Day, Christmas Eve, Christmas Day, and New Year's Day. On New Year's Eve, it closes early at 7:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, the location features a drive-thru and outdoor seating for customers' convenience.
What facilities are available at Dairy Queen Grill & Chill for families and children?
The restaurant welcomes families and children, offers indoor and outdoor seating, has restrooms, and is family-friendly.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online through their website at https://www.dairyqueen.com/en-us/order/pickup/n/11257/
Where is Dairy Queen Grill & Chill located in Greenville, IL?
It is located at 219 N 3rd St, Greenville, IL 62246-1003, United States.
Is there a nearby college where students might visit Dairy Queen Grill & Chill?
Yes, Kaskaskia College Greenville Education Center is nearby, making Dairy Queen a convenient spot for students to grab ice cream or a meal.
What local dining options are near Dairy Queen Grill & Chill?
Nearby dining options include Corner Cafe, Hibachi Buffet, and Grouchy’s Public House, ideal for exploring different cuisines around your Dairy Queen visit.
Are there any nearby services for auto glass or beauty salons customers can visit after dining?
Yes, Farmland Auto Glass Plus provides auto glass services, and salons like Salon 618 and Absolutely You Salon are near Dairy Queen Grill & Chill for beauty and grooming needs.