Dairy Queen Grill & Chill

3.8
436 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
718 E Elizabeth St, Greenup, IL
62428-1142, United States

Hours

Reviews

3.8
436 reviews
5 stars
192
4 stars
103
3 stars
57
2 stars
33
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported excessively long wait times, particularly in the drive-thru, with some experiences exceeding 30 minutes.

Food Quality

Feedback on food quality was mixed; while some enjoyed the freshness and taste, others complained about cold, overcooked, or incorrect orders.

Customer Service

Staff were frequently described as friendly and courteous, but there were also reports of poor service and unprofessional behavior from some employees.

Cleanliness

Several reviews noted cleanliness issues, including dirty tables and restrooms, which detracted from the overall dining experience.

Order Accuracy

Numerous customers experienced issues with incorrect orders or missing items, leading to dissatisfaction.
  • DM
    Deon Mumple
    1 day ago
    4.0
    I had chicken strips, to go. They were perfect. I should have gotten a double order, as my son ate the fries and a chicken strip after eating his own meal. 😂🤣💜
  • AR
    Amanda Root
    Nov 4, 2025
    4.0
    Not bad just not worth 5 stars. Food was made to order. Tables were mostly clean.
  • DF
    Dorthy Fitch
    Oct 28, 2025
    5.0
    I was a bit flabbergasted by the cheese being placed in the exact same spot so if there was extra cheese I couldn't tell. So when I asked about where my extra cheese was they quickly obliged and put a piece of cheese on it and melted it! Much appreciated to the staff!
  • TS
    Thomasina StPierre
    Oct 26, 2025
    5.0
    Stopped here passing through on a cross country road trip. Staff was friendly and service was quick. Food was as would be expected from a fast food establishment.
  • TT
    Tarrence TheRock
    Oct 17, 2025
    5.0
    People are nice food is delicious

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill in Greenup, IL offer?

Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the opening hours of Dairy Queen Grill & Chill during weekdays?

From Monday to Thursday, Dairy Queen Grill & Chill is open from 10:30 AM to 9:00 PM.