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McDonald's

3.5
(378 reviews)
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Business Details

2601 Paul Jones St (Naval Station), Great Lakes, IL
60088, United States
(847) 689-8683
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2601 Paul Jones St (Naval Station), Great Lakes, IL
60088, United States

Hours

Reviews

3.5
378 reviews
5 stars
128
4 stars
98
3 stars
63
2 stars
23
1 star
66

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.

Food Quality

While some customers enjoyed the food, there were complaints about undercooked items and missing components in orders.

Cleanliness

The cleanliness of the location received mixed reviews, with some praising it while others noted dirty conditions.

Customer Experience

Overall, customer experiences varied widely, with some praising the staff and service while others expressed dissatisfaction.
  • AA
    Ant
    Feb 22, 2026
    1.0
    Doesn't accept the app, i'm broke
  • BB
    Bugsy Bauman
    Oct 20, 2025
    5.0
    Macdonal
  • JJ
    joe
    Nov 16, 2020
    1.0
    The lady that works the drive through at lunch time needs to quit. She's always in a rude for no reason and does not care to get anyones order correct. If youre too good to work at McDonald's the go somewhere else...
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Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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