Brand Certified
McDonald's
3.5(507 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
1275 N Rt 83, Grayslake, IL
60030, United States
Certified by McDonald's • Feb 22, 2026
(847) 548-9763
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.5
507 reviews
5 stars
182
4 stars
99
3 stars
94
2 stars
44
1 star
88
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with complaints about poor management and lack of responsiveness to customer issues.
Order Accuracy
A significant number of customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
While some customers praised the freshness of certain items, many others complained about cold, overcooked, or poorly prepared food.
Speed of Service
Customers noted long wait times in both the drive-thru and inside the restaurant, with some expressing frustration over slow service.
- DDDrayaJan 25, 20261.0This McDonald’s is so rude, all employees are rude! Never smiling! The other day I asked for grape jelly with my breakfast sandwiches they had they nerve to ask for .32 cents it’s not about the amount but it’s a breakfast sandwich and jelly should be an option like ketchup with fries. I have never been asked to pay for jelly and when I tried telling the cashier she rolled her eyes. If you don’t want to work in fast fast do something else instead of being rude smh
- Aماما مماNov 26, 20255.0good
- RLrac LOct 27, 20251.0Very disgusting! They racially profile black delivery drivers here. The guy refused to hand me the order and said that I had to show him a completed order. He was very disgusting about it. He said that people had been taking orders. Let me guess, the "people" were ALL BLACK. When I went back to speak with the manager he was laughing. Which i have it all on a video i was recording. I also made Uber aware of the experienceand the video i recorded. Black drivers be aware!
- SGSteve GrekoSep 17, 20251.0It will get you sick. everytime.
- EEEmily EspinozaMar 3, 20231.0Paid for a medium smoothie and got a small. Disappointing.
Frequently Asked Questions About McDonald's
What are the regular business hours of McDonald's in Grayslake, IL?
McDonald's in Grayslake is open daily from 6:00 AM to 10:00 PM.
When is the delivery service available at this McDonald's location?
Delivery is available Monday to Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 8:00 PM.
What are the drive-thru hours at this McDonald's?
Drive-thru service is open from 5:00 AM to midnight Monday through Saturday and from 6:00 AM to 10:00 PM on Sunday.
Does this McDonald's offer mobile ordering through an app?
Yes, you can order via the McDonald's App available on both iOS and Android platforms.
What payment methods are accepted at McDonald's in Grayslake?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's provide contactless delivery?
Yes, they offer no-contact delivery as part of their delivery services.
Can I earn rewards when ordering at McDonald's Grayslake?
Yes, you can earn points for free food through MyMcDonald's Rewards program.
What nearby places can I visit along with McDonald's in the area?
Nearby you can find Shell and BP gas stations for fuel, Family Video for rentals, and Community Trust Credit Union for banking needs.
Are there other dining options near McDonald's in Grayslake?
Yes, nearby eateries include Subway for sandwiches, Papa John's Pizza, and Culver's for American fast food.
What entertainment or fitness options are close to McDonald's at 1275 N Rt 83?
Nearby options include Rocha's Tiger Martial Arts for fitness and Yogi Bear Park for outdoor activities.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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