Dunkin'

4.2
324 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Grayslake, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
817 E Belvidere Rd, Grayslake, IL
60030, United States

Hours

Reviews

4.2
324 reviews
5 stars
196
4 stars
71
3 stars
21
2 stars
13
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise friendly and efficient staff, others report slow service and incorrect orders.

Order Accuracy

There are frequent complaints about incorrect orders, with many customers expressing frustration over receiving the wrong items or incomplete orders.

Cleanliness

The cleanliness of the location is inconsistent, with some customers noting clean environments while others report issues with cleanliness and maintenance.

Product Quality

While many customers enjoy the coffee and food, there are complaints about stale donuts and poorly made drinks.

Customer Loyalty

Despite some negative experiences, many customers express strong loyalty to this location, citing familiarity and positive interactions with staff.
  • MB
    Mal B.
    Oct 6, 2025
    5.0
    Got my decaf order correct, was incredibly quick, and the avocado toast was very fresh and warm! Worker at the window remembered us as regulars and we were very happy to see her, glad she's still working here! Great service, always get what we asked for.
  • BG
    Byron graf
    Sep 18, 2025
    1.0
    Terrible service, Super slow, They do not care at all how long you wait. waited 10 min as the only person in line to ask to pickup my order. because they don’t leave it out. never again.
  • AG
    A G
    Sep 11, 2025
    1.0
    To come here every morning and having my order always wrong is ridiculous. Coffee is old like they never change the grounds, food is always wrong or missing something, drinks are never made correctly no matter how you order them.
  • NT
    Nate Thornburgh
    Jun 27, 2025
    1.0
    Charged me for the order behind me and would not give me a refund to my card only cash. poor service do not go to this dunkin

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Grayslake, IL?

Dunkin' in Grayslake, IL is open daily from 4:00 AM to 10:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.