Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Grayslake, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
328 reviews
5 stars
197
4 stars
71
3 stars
21
2 stars
14
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praise the friendly and efficient staff, others report rude behavior and poor service.
Order Accuracy
Many customers express frustration with incorrect orders, including missing items and wrong drinks, although some report that their orders are consistently correct.
Speed of Service
Several reviews highlight fast service, especially in the drive-thru, but there are complaints about slow service during busy times.
Product Quality
While many customers enjoy the coffee and food, there are complaints about stale donuts and incorrect drink preparations.
Cleanliness
Some customers note cleanliness in the store, while others report unsanitary conditions and a lack of maintenance.
- MKMommy And kids3 days ago1.0I went to get my coffee this morning and they got it wrong they put an extra shot in it. It was too sweet for me so I went around let them know got a little push back from the guy at the window … then he hands me some water down coffee probably some old one that has been just sitting there definitely not what I order so I will be speaking to someone completely unacceptable! That’s not ok! I pay for my coffee the way I wanted it I paid extra and I’m stuck with water I don’t have time to go back I’m beyond angry I have to work I’m tired and I got to deal with this! Not ok! Sinde note looks like a family business so I’m sure so I’m concerns go unheard ! Should’ve asked if they had a coupon!
- JCJustin CartwrightDec 29, 20251.0Very very rude. Told me I didn't know what I ordered and continued to argue with me instead of correcting order. Customer service is very lacking here
- MBMal B.Oct 6, 20255.0Got my decaf order correct, was incredibly quick, and the avocado toast was very fresh and warm! Worker at the window remembered us as regulars and we were very happy to see her, glad she's still working here! Great service, always get what we asked for.
- BGByron grafSep 18, 20251.0Terrible service, Super slow, They do not care at all how long you wait. waited 10 min as the only person in line to ask to pickup my order. because they don’t leave it out. never again.
- AGA GSep 11, 20251.0To come here every morning and having my order always wrong is ridiculous. Coffee is old like they never change the grounds, food is always wrong or missing something, drinks are never made correctly no matter how you order them.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Grayslake, IL?
Dunkin' in Grayslake, IL is open daily from 4:00 AM to 10:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
What kind of menu items can I expect at Dunkin' in Grayslake?
You can enjoy coffee, espresso, breakfast sandwiches, donuts, and a variety of premium beverages including seasonal items like the Cookie Butter Cloud Latte and Peppermint Mocha.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for fast grab and go service.
Does the Grayslake Dunkin' have a drive-thru?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
What meal times are served at Dunkin' Grayslake?
Dunkin' serves breakfast, brunch, and lunch to satisfy your all-day cravings.
Is Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available at Dunkin' in Grayslake to keep you connected while you enjoy your meal or coffee.
Which nearby restaurants can I visit along with Dunkin' in Grayslake?
Nearby restaurants include Wingstop, Penn Station East Coast Subs, Panda Chinese Restaurant, Taqueria Cinco Hermanos, Noodles and Company, Sammies Grayslake, and Chipotle Mexican Grill, providing diverse dining options before or after your visit to Dunkin'.
What are some nearby places to relax or get pampered near Dunkin' Grayslake?
You can visit Massage Envy, The Belvidere Salon Suites, or Today Nail Spa nearby for massage, beauty, and spa services before or after enjoying your favorite Dunkin' treats.
Are there any nearby facilities for fitness or medical care close to Dunkin' in Grayslake?
Yes, Fitness 19 fitness center and PromptMed Urgent Care are close by for your wellness needs.