Taco Bell

3.3
1051 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2167 Madison Ave in Granite City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2167 Madison Ave, Granite City, IL
62040, United States

Hours

Reviews

3.3
1,051 reviews
5 stars
325
4 stars
210
3 stars
181
2 stars
77
1 star
258

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, for both drive-thru and in-store orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor food quality.

Staff Behavior

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing unprofessional behavior.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Product Availability

Customers expressed frustration over the frequent unavailability of menu items and the refusal to accept cash payments.
  • TN
    Teresa Nienhaus
    1 day ago
    3.0
    Food wasn't very good. Usually it's damn good..
  • CW
    Carl Walsh
    5 days ago
    1.0
    If you DoorDash, do not accept orders from this restaurant. They prioritize, drive thru, you could be there for up to 20 minutes just waiting for one item. They won't make the order till the drive thru is empty.
  • TF
    Tim Furbee
    Jan 3, 2026
    1.0
    Store manager shut down lobby. No posted signage and also didnt shut off mobile orders. 45 minute wait for a mobile pick up order due to storemanger negligence. Mobile orders for pick up had to go through drive through which was backed up because of the poor planning on the store managers behalf. Manager claimed his boss wouldn't let him turn off mobile ordering but didnt need permission for the store to close. When confronted, I got told "dont tell me how to do my job" just to hand me wrong food anyway. Either this person took the job title because of the salary increase or they truly dont know how to manage. Both of which need to be addressed.
  • BS
    Blue Storm28
    Dec 18, 2025
    1.0
    They were parking every car and it was taking forever for my order to come out to me
  • SS
    Sylvie
    Dec 9, 2025
    1.0
    I waited for 10 minutes to pay with cash for my order and when an employee did finally come to front they refused to tell me the price then completely ignored me after I wanted them to at least state the price. I highly recommend you do not come here and pay cash. Very likely something shady is going on

Frequently Asked Questions About Taco Bell

What are the regular operating hours of Taco Bell at 2167 Madison Ave, Granite City?

Taco Bell at 2167 Madison Ave is open every day from 9:00 AM to 3:00 AM, providing late-night service.

Does this Taco Bell location offer a drive-through service?

Yes, this Taco Bell location has a drive-through open daily from 9:00 AM to 3:00 AM.