Taco Bell

3.8
965 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1261 Engineer Rd in Granite City. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1261 Engineer Rd, Granite City, IL
62040, United States

Hours

Reviews

3.8
965 reviews
5 stars
399
4 stars
238
3 stars
152
2 stars
49
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and incompetent staff, with long wait times and poor communication being common complaints.

Food Quality

Customers reported inconsistent food quality, with issues such as incorrect orders, missing items, and unsanitary conditions, including hair found in food.

Cleanliness

The restaurant was frequently described as dirty, with sticky tables and unsanitary conditions noted by multiple customers.

Order Accuracy

While some customers received correct orders, many others experienced missing items or incorrect preparations, leading to dissatisfaction.

Positive Experiences

Despite the negative feedback, a few customers praised the food quality and friendly service during their visits.
  • BC
    Billy Cleghorn
    Dec 22, 2025
    1.0
    Probably one of the worst Taco bells you'll ever go to. Night manager and staff are rude and incompetent. Ohh the stories and complaints I have on this place I eventually just stopped picking up from this place altogether. Honestly would change my review if someone reached out and let me know that the night manager and that one rude "I don tol hem dat" girl we're let go from the company. Plus they all move like slugs so if you want to wait an hour for two tacos go right ahead.
  • KS
    Karrie S
    Dec 19, 2025
    5.0
    Fast friendly staff and yummy food
  • CG
    Charleigh Gebhart
    Dec 16, 2025
    3.0
    They were very rude and very slow and this girl has a bad attitude and mean mugged me for no reason and the wait was very long for no reason and there is like 8 cars behind us and we waited for 20 mins
  • AT
    Ashton Tilson
    Dec 3, 2025
    1.0
    It’s a shame this place has gone down hill the past couple of years and yesterday kinda was a final straw. From a 30 minute wait in the drive through to my food order being wrong I really don’t even wanna come back anymore.
  • BD
    Brianna Dunnavant
    Nov 26, 2025
    1.0
    Its sad when u want food and you spend 22 dollars and one of the boxs having burnt food , saying yhe mobile order is ready at 1130 and having to wait 30 mins for food I wouldn't feed my dog, and yet says to one of your employees "you know this moble order was supposed to be ready and they responded with i know" seriously come on your a fast food for a damn reason , and i hope who ever works at this taco bell sees the post I make because this is honestly sad , if you want costumers to actually buy your food make sure you know how to cook right and make sure your orders are ready when there supposed to be

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Granite City?

The drive-through is open Monday through Wednesday from 7:00 AM to 4:00 AM, closed Thursday through Saturday, and open Sunday from 6:00 AM to 4:00 AM.

Where is Taco Bell located in Granite City?

Taco Bell is located at 1261 Engineer Rd, Granite City, IL 62040, USA.