Rally's

3.5
1121 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
2220 Madison Avenue, Granite City, IL
62040, United States

Hours

Reviews

3.5
1,110 reviews
5 stars
410
4 stars
216
3 stars
187
2 stars
103
1 star
194

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers feeling ignored or mistreated.

Food Quality

Customers frequently reported issues with food quality, including cold, old, or improperly prepared items, as well as concerns about cleanliness.

Service Speed

Many reviews mentioned long wait times and inefficiencies in service, particularly during busy hours.

Management Issues

Several customers noted poor management practices, including staff shortages and lack of proper training, contributing to a negative experience.

Mixed Experiences

While some customers praised the food and service, many others had consistently negative experiences, indicating a lack of reliability.
  • RT
    Richard Thomas
    Nov 15, 2025
    1.0
    Horrible food and service you can’t get a refund unless you have cash
  • RM
    Ronisha McCoy
    Oct 14, 2025
    1.0
    I’m not sure who’s running this place, but the employees attitude and the way that they talk to people is ridiculous. PLUS I pulled a fry out the bag when I was eating and there was a HAIR on my FRY🙄🙄
  • KB
    Kellen Borchers
    Oct 7, 2025
    1.0
    Was waiting at this place at pickup window and instead of getting helped, staff ignored me and helps 10 drive thru cars instead of helping me. Unethical and unprofessional that may lead to place getting closed due to poor service and business.
  • JL
    Jodi Limper
    Sep 12, 2025
    5.0
    Nice drive thru worker. If you haven't experienced the apple pies here...you need to! They are so so good!! The onion fries are delish too.
  • TH
    Tasha N Hoffman
    Sep 11, 2025
    2.0
    Charged for med size and got smalls and even asked her and she tried to say they were med. Then messed up the drinks and asked her to correct it and gave me the same wrong drink again.

Frequently Asked Questions About Rally's

What are the regular operating hours of Rally's at 2220 Madison Avenue?

Rally's is open daily from 10:00 AM. Monday through Thursday and Sunday hours are until 3:00 AM, while Friday and Saturday stay open until 4:00 AM.

Does Rally's offer drive-thru and takeout services?

Yes, Rally's provides both drive-thru and takeout services for customer convenience.