Arby's

4.1
757 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
3501 Nameoki Rd, Granite City, IL
62040, United States

Hours

Reviews

4.1
757 reviews
5 stars
377
4 stars
208
3 stars
98
2 stars
31
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude behavior and poor service.

Food Quality

Food quality is inconsistent; some customers enjoyed hot and fresh meals, while others received cold or poorly prepared items.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Generally positive remarks about cleanliness, with some customers noting well-maintained facilities.

Speed of Service

Service speed varies, with some customers experiencing quick service while others faced long wait times.
  • LL
    Lanceo90
    Dec 30, 2025
    5.0
    This location always gets my order right, and has fast, friendly service.
  • NN
    Nate
    Dec 14, 2025
    2.0
    Please answer the phone folks.
  • CB
    Chrissy Bellizzi
    Dec 3, 2025
    3.0
    I sometimes place online orders for pickup which works out nicely for my lunch break, but I’m puzzled by this decision to fill the online pickup area with holiday decor - feels like it defeats the purpose of ordering ahead if I still have to wait in line and ask for my food?
  • BA
    Brian Armstrong
    Nov 15, 2025
    1.0
    Messed up my order and took food back after it being passed out the windows rebagged the food and resold the food . Not sanitary and will not be using the location ever anymore
  • JW
    John Whitehead
    Nov 1, 2025
    4.0
    good food good price