Arby's

3.8
607 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5509 Godfrey Rd, Godfrey, IL
62035, United States

Hours

Reviews

3.8
607 reviews
5 stars
265
4 stars
163
3 stars
73
2 stars
32
1 star
74

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and for food preparation, with some experiencing waits of over 30 minutes.

Food Quality

Mixed reviews on food quality; while some enjoyed hot and fresh meals, others received cold or improperly prepared items.

Staff Friendliness

Many customers praised the friendliness and helpfulness of the staff, highlighting positive interactions with individual employees.

Cleanliness

Several reviews noted that the restaurant was clean, contributing positively to the overall dining experience.

Operational Issues

Customers expressed frustration with inconsistent hours of operation, including early closures and unavailability of menu items.
  • JO
    Jonathan Ondo
    Dec 14, 2025
    5.0
    Gotta love the 4 for $10
  • CM
    chris mcmillen
    Dec 14, 2025
    5.0
    Was here on 12/14/25 at 12:10p. The staff was amazing. Very friendly. The entire place was very clean. I highly recommend.
  • MG
    Melissa Graham
    Dec 14, 2025
    5.0
    Great experience and friendly staff!!
  • ES
    Erika Sparks
    Aug 20, 2025
    1.0
    Tonight I came thru the drive thru box and was told to hold. I ended up sitting there for ten minutes before deciding to back up and pull forward again. This time I was asked to take my order, and all I wanted was a sandwich. Afterwards I pulled up to the window where one young lady was counting the register (which took time), then a second young lady was standing there fiddling with her headset- neither one of them acknowledged me. After sitting there for almost five minutes, I pulled off. Not okay.
  • BD
    Blue Deemster
    Jul 23, 2025
    1.0
    In the drive thru rn waiting while traffic is backed up to the street. If I'm gonna have to wait this long for "fast food" then I'm gonna leave a bad review