Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,004 reviews
5 stars
324
4 stars
234
3 stars
145
2 stars
82
1 star
219
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with rude employees and management issues frequently mentioned.
Order Accuracy
Many customers reported incorrect orders, missing items, and a lack of attention to detail in fulfilling requests.
Food Quality
While some customers praised the freshness and taste of the food, others complained about cold, stale, or improperly cooked items.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty counters and improper food handling practices.
Management Issues
Frequent mentions of poor management practices, including lack of training and oversight, contributed to negative experiences.
- CCCOct 29, 20254.0Food is always hot, my salad was prepared perfectly today and chicken tastes and temperature wise tells me it was freshly cooked. the one star off is because i did wait a bit for a mobile order i had given time to pick up. other than that staff is nice, it’s clean, and food is fresh!
- MTMairim De La TorreOct 10, 20251.0They have a terrible customer service the manager on duty Very arrogant and spoiled By the way, I forgot to ask for the name. But the experience was terrible. I'm not going back to that Wendy's.
- CTCherell TillmanOct 7, 20251.0They do not listen at all. They charge you extra for ingredients and they still don't give you what you pay for. I got a plain Dave Double with mayo, ketchup, and onion after being specific with my order. I said No Pickle No Mustard Add Tomato, Ketchup, Extra Onions, Extra Lettuce w/ Cheese. No one is answering the phones. It gives a signal like the phone is off. They have really pissed me off. 10/07/2025 12:45am to be exact. Just sorry. I want what I spend my money for when it comes to ordering my food. No receipt. No ketchup packages in the bag. 1 napkin. Just sad. Returned the meal.
- SRS RMAug 22, 20255.0The food was very fresh and the wait was actually reasonable!
- BBBernieAug 20, 20251.0They are horrible. The employees have the worst attitudes and service. Store is nasty also food was cold.
Frequently Asked Questions About Wendy's
Is Glenwood Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Glenwood, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Glenwood, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (708) 755-3590.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Glenwood Wendy’s serve breakfast?
Yes, this Wendy’s location in Glenwood, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's in Glenwood currently open?
Yes, Glenwood Wendy's is open and committed to serving quality food every day.
What are the Wendy's hours of operation in Glenwood?
Wendy's in Glenwood is open daily from 6:30 AM to 2:00 AM, including drive-thru hours.
Does this Wendy's location offer drive-thru service?
Yes, the Wendy's at 18257 S Halsted St offers drive-thru service every day from 6:30 AM to 2:00 AM.
Can I order Wendy's food for delivery in the Glenwood area?
Delivery is available where offered; check availability by entering your address on the Wendy's app or at order.wendys.com.
Does Glenwood Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
How can I provide feedback or contact Wendy's Glenwood?
Feedback can be provided through Wendy's Customer Care via the contact page, live chat, phone at 888-624-8140, or directly at (708) 755-3590.
Where can I find the menu and pricing for Glenwood Wendy's?
Visit order.wendys.com or the mobile app, select the Glenwood location, to view menu items and pricing, which may vary by location.
What payment options does Wendy's in Glenwood accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
What notable places are near Wendy's in Glenwood?
Nearby places include MB Financial Bank, Popeyes® Louisiana Kitchen, Glensted Animal Hospital, White Castle, and Jiffy Lube among others.
How might I combine visits to Wendy's and local attractions in Glenwood?
You can grab a meal at Wendy's before or after visiting nearby spots such as Estates Park for outdoor activities or visiting Pearl Vision for eye care.
Are there other fast-food options near Wendy's Glenwood?
Yes, nearby fast-food restaurants include Popeyes® Louisiana Kitchen, White Castle, Sharks Fish and Chicken, and another Wendy's location.