Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,098 reviews
5 stars
448
4 stars
282
3 stars
145
2 stars
76
1 star
147
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service were mixed, with some praising friendly staff while others reported rude behavior and long wait times.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, indicating a significant issue with order accuracy.
Food Quality
Feedback on food quality varied, with some customers enjoying their meals while others received cold or unsatisfactory food.
Cleanliness
The cleanliness of the dining area was frequently criticized, with reports of dirty conditions and outdated decor.
Technology Issues
The use of AI and self-ordering kiosks received mixed reviews, with some customers appreciating the efficiency while others found it frustrating.
- KDKevin DanielsJan 3, 20261.0Suffice it to say, I regret visiting this location and spending my money on food here. I along with my partner and a friend of ours ordered three different meals from the drive-thru. The employee who served us was named Valeria. She was very rude unprofessional and didn't seem like she wanted to serve me or the other passengers. We had two separate orders. Our friend ordered chicken nuggets, a Frosty and a fry. My partner ordered a $6 biggie bag. I had a chicken wrap combo. However the chicken wrap was dry and had no dressing and was absolutely thrown together which was about $15. Once we came to the drive-thru window, she did not greet us and stated the total of the order first. There was no level of sincerity in her delivery and neither was she respectful enough to ask if we needed any condiments with our order at all and slammed the door repeatedly. When she took payment for our orders, she did not communicate if we wanted them bagged together or separate. The worker appeared impatient with us in her body language and facial expression as if she didn't want to wait due to the other car being behind us. We had to reverse the car to retrieve the second order because she did not communicate that the orders were split and waited until after payment to issue the second order. I really do think that this employee should be trained and reprimanded for their behavior because nobody wants to be out-of-town guests in a suburb that looks like they don't want to be bothered by black and brown people. I would not recommend anyone to visit this restaurant being that this employee seem not to be bothered by or seem to care for treating people the way she wanted to be treated. Overall, the quality of the food was terrible and equivalent to the customer service and could have been a lot better if the employees paid attention to what they were doing.
- AAAnar AmarsanaaJan 1, 20261.0Didn't give me what I ordered and took my money
- MPM PDec 20, 20255.0Clean restaurant. Friendly employees and fast service. Food good, better than our wendys for some reason.
- WCWe ChatDec 19, 20251.0The AI drive thru sucks
- BLBlaknite LudlamNov 30, 20251.0The AI drive thru made the whole ordering aweful. Please get rid of it I dont want robots involved in taking my order.
Frequently Asked Questions About Wendy's
Is Glenview Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through in Glenview?
The drive-through is open Monday to Friday from 6:30 AM to 1:00 AM, and on weekends from 7:00 AM to 1:00 AM.
Does the Glenview Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I get delivery or takeout from this Wendy's?
Yes, Wendy's offers both delivery and takeout options at this location. Delivery availability depends on your address and can be checked on the Wendy's app or website.
How can I contact the Glenview Wendy's for feedback or inquiries?
You can call the location at (847) 824-1879 or contact customer care via their website, live chat, phone at 888-624-8140, or through their customer satisfaction survey online.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed on the Wendy's official menu website or mobile app by selecting the Glenview location.
What payment methods are accepted at Wendy's in Glenview?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is Wendy's in Glenview currently hiring?
You can check for job openings at this location by visiting the Wendy's Careers page and searching for positions in Glenview, IL.
Are there any nearby dining options close to Wendy's on West Lake Ave?
Nearby dining options include Johnny's Kitchen and Tap (a steakhouse), Manna Korean Restaurant, and Rosati's Pizza, all within close proximity to Wendy's, ideal for exploring different cuisines before or after your visit.
What nearby places could parents find useful when visiting Wendy's in Glenview?
Kiddie Town Learning Center nearby offers preschool and daycare services, which might be convenient for parents stopping by Wendy's.
Are there any nearby recreational or health facilities near Wendy's Glenview location?
Nearby places include Kennicott Grove park for outdoor activities and Arbor Terrace Glenview, a retirement home and medical services organization. Also, health services like Illinois Sports Medicine and The Foundation for Orthopaedics and Regenerative Medicine are close by.