Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality, with some customers praising freshness while others complained about cold or incorrect items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
Technology Concerns
Feedback on the AI drive-thru was divided, with some customers appreciating it while others found it frustrating.
Staff Friendliness
Despite service issues, some customers noted friendly staff and good customer service experiences.