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McDonald's

3.7
(784 reviews)

Business Details

530 S Waukegan Rd, Glenview, IL
60025, United States
(847) 730-3007
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
530 S Waukegan Rd, Glenview, IL
60025, United States

Hours

Reviews

3.7
784 reviews
5 stars
331
4 stars
172
3 stars
112
2 stars
45
1 star
124

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall order inaccuracies.

Service Quality

Feedback highlighted a mix of friendly service and rude interactions, with several customers experiencing slow service and disorganization.

Cleanliness

Some reviews praised the cleanliness of the location, while others noted issues with the environment and staff professionalism.

Food Quality

While some customers enjoyed the food, others expressed disappointment with specific items and overall quality.
  • SB
    Sviatoslav Bilusiak
    Feb 15, 2026
    1.0
    I recently visited McDonald’s and unfortunately had a disappointing experience. The service was very slow, even though the restaurant was not very busy at the time. I waited a long time for my order, and the employees did not seem organized or attentive.
  • EC
    Emme Cee
    Jan 18, 2026
    5.0
    Good food with good service. I appreciate how pleasant the staff is to me (I visit frequently). Thank you!
  • DH
    derelict hub
    Jan 9, 2026
    5.0
    When my grandma that just so happens to be my mom‘s aunt and my siblings’s girlfriend was so impressed with the Zabi Halal menu and all the delicious pork, fish, scallops, and lobster. It was so succulent and juicy, and the Puerto Rican rice was absolutely to die for.
  • SS
    Sarai
    Dec 28, 2025
    1.0
    Ordered breakfast towards the end of service time, and were told when we pulled into drive-thru for pickup that they didn't make our order - to close to end of breakfast - saying we "should have called".
  • AD
    Andrew Dunmore
    Dec 18, 2025
    1.0
    We have experienced repeated order accuracy and service issues at the Glenview McDonald’s on Waukegan over an extended period, and unfortunately this weekend’s visit was another example. And it ruined my children’s evening. I’ve advised my kids to avoid this restaurant location if they don’t want to be further disappointed. It’s not worth continued issues and disappointment. This evening, we ordered four cheeseburgers. Despite confirming the order three separate times after staff initially stated it was for two, we ultimately received fewer than ordered. When we raised the issue, we were told to drive back to the restaurant to receive the missing items. A refund was requested due to the inconvenience, but we were told that could only be handled by the general manager the following day, which is unreasonable. This is not an isolated incident. Over the past few years, we have experienced numerous failed orders, including cheeseburgers served without cheese, incorrect toppings added despite clear receipt instructions, and missing items. At least two orders have been incorrect in the past three months alone, and an estimated five to ten over the past couple of years. McDonald’s is known for consistency and reliability, which is why customers choose it. Unfortunately, this location consistently falls short. At this point, we are reconsidering whether to continue patronizing this restaurant unless meaningful corrective action is taken to improve accuracy and service.

Frequently Asked Questions About McDonald's

What are the regular opening hours for this McDonald's location?

McDonald's is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.

Does this McDonald's have drive-thru service and what are its hours?

Yes, this McDonald's has a drive-thru. It operates from 5:00 AM to midnight Monday through Thursday, 24 hours on Friday and Saturday, and 4:00 AM to midnight on Sunday.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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