Einstein Bros. Bagels

Reviews

• MA

  Mahmoud Aldugom

  5 days ago
  5.0
  Love this place. I get my coffee from here every morning. The manager is fantastic and always knows my order! Good food as well
• LL

  Loxman

  6 days ago
  5.0
  Fast, friendly service
• TA

  TB Addict

  Nov 10, 2025
  1.0
  BEWARE: FOOD SAFETY CONCERNS On Friday 11/7 @ 8:06 am I had the absolute WORST experience at the Glenview location. A young lady with a very dirty baseball cap was assisting me and got the dozen bagel order wrong I only wanted 2 speciality bagels in the dozen order inclyding a blueberry bagel since I was taking the order into my office and 1 toasted bagel with cream cheese & tomato and 1 sesame bagel with veggie cream cheese tomato. I get to the register and a very rude April was ringing me up and tried to charge me for 6 specialty bagels instead of the 2 and kept going back and forth with the other worker about how many specialty bagels were in the box. April already had a nasty attitude but the fact that she had to go back and ransack through the box with the SAME DIRTY GLOVES she had ringing up customers at the register to remove the 6 cheese bagels that I never wanted in the first place her attitude went from bad to worse! Then I asked for the 2 order of the single bagels with tomatoes and she again dug through the bagel box with the same nasty gloves and did not include the tomatoes. I had to got back and ask the nice young man for them. I asked for salt and pepper packets and she reached under her counter and slammed a container with QR codes about the service experience and a few pepper packets but no salt. After this disgusting experience both with the service I received and the food safety concerns I took the entire box of bagels and the 2 single bagels and threw them in the garbage bins near Jewel and went inside of Jewel to purchase bagels for my team. Later in the day I called the store and spoke to Randall who said he was the District Manager he did apologize for the terrible experience and said would provide me a full refund but told me that I would have to come back to the store to get the refund. As a district manager he could have canceled the transaction but refused. I NEVER want to set foot in that store again and I will be disputing the charges. Such a shame that this establishment is being run into the ground!
• ME

  Maureen Erbach

  Nov 1, 2025
  5.0
  Always a friendly staff and excellent service. My favorite place for quality bagels.
• SA

  Salvador Alvarado

  Oct 7, 2025
  1.0
  The manger is great but the rest of the team is terrible. Whenever he is not there, the place is a mess. Employees are rude and act like their job is not to serve people and customer service. It’s a shame, I live right behind this place and I will not be returning. They got my order wrong on multiple occasions, poor customer service, hair found in food another time and the employee made me bring him the sandwich, show him, then he told me I could go throw it out. And when I asked for the refund, he said I would have to go online since I placed the order online. Employees also wearing AirPods while working. Total mess. Don’t come to this location unless you want tot waste your time & money.

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