Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Numerous customers reported poor service, including slow response times, rude staff, and incorrect orders.
Food Quality
While some customers enjoyed the bagels and coffee, others complained about stale food, incorrect orders, and inadequate portions.
Management Concerns
Several reviews highlighted issues with management, including understaffing, poor training of employees, and lack of accountability.
Cleanliness
Multiple customers noted unsanitary conditions and a general lack of cleanliness in the establishment.
Operational Hours
Customers expressed frustration over inconsistent opening hours and being unable to place orders during posted hours.
MT
Mireya Tayabas
Jan 2, 2026
4.0
Para una comida rápida esta bien.
VM
Vandit Majmundar
Dec 18, 2025
1.0
If I could give this place 0 stars, I would. It is 7:00 am, lights are all off, and this place opens at 6:00 am. The baker was there and was kind but management is a joke. I have had multiple instances where this place was either slow or didn’t care about their customers, but this is the first time I am writing about it. I ordered a bagel, the online pick up took my money, and I left with no food. No notice on why the facility is closed.
NH
Newton Honeysuckle
Nov 30, 2025
1.0
Consistently messed up orders, missing items, terrible staff and terrible app. All around this place is trash. Where is your management team that you guys are unable to fix these issues?
MA
Mahmoud Aldugom
Nov 19, 2025
5.0
Love this place. I get my coffee from here every morning. The manager is fantastic and always knows my order! Good food as well
TA
TB Addict
Nov 10, 2025
1.0
BEWARE: FOOD SAFETY CONCERNS
On Friday 11/7 @ 8:06 am I had the absolute WORST experience at the Glenview location.
A young lady with a very dirty baseball cap was assisting me and got the dozen bagel order wrong I only wanted 2 speciality bagels in the dozen order inclyding a blueberry bagel since I was taking the order into my office and 1 toasted bagel with cream cheese & tomato and 1 sesame bagel with veggie cream cheese tomato.
I get to the register and a very rude April was ringing me up and tried to charge me for 6 specialty bagels instead of the 2 and kept going back and forth with the other worker about how many specialty bagels were in the box. April already had a nasty attitude but the fact that she had to go back and ransack through the box with the SAME DIRTY GLOVES she had ringing up customers at the register to remove the 6 cheese bagels that I never wanted in the first place her attitude went from bad to worse!
Then I asked for the 2 order of the single bagels with tomatoes and she again dug through the bagel box with the same nasty gloves and did not include the tomatoes. I had to got back and ask the nice young man for them.
I asked for salt and pepper packets and she reached under her counter and slammed a container with QR codes about the service experience and a few pepper packets but no salt.
After this disgusting experience both with the service I received and the food safety concerns I took the entire box of bagels and the 2 single bagels and threw them in the garbage bins near Jewel and went inside of Jewel to purchase bagels for my team.
Later in the day I called the store and spoke to Randall who said he was the District Manager he did apologize for the terrible experience and said would provide me a full refund but told me that I would have to come back to the store to get the refund. As a district manager he could have canceled the transaction but refused. I NEVER want to set foot in that store again and I will be disputing the charges.
Such a shame that this establishment is being run into the ground!
Frequently Asked Questions About Einstein Bros. Bagels
What are the regular operating hours of Einstein Bros. Bagels at 2797 Pfingsten Rd, Glenview, IL?
Einstein Bros. Bagels is open every day from 6:00 AM to 2:00 PM.
Are there any holiday closures for this Einstein Bros. Bagels location?
The store is closed on Christmas Day each year, including 2025, 2026, 2027, and 2028.
Does Einstein Bros. Bagels offer online ordering and pickup options?
Yes, in-store pickup is available, and you can order online through their website.
What types of payment methods does Einstein Bros. Bagels accept?
They accept American Express, Apple Pay, Android Pay, cash, Discover, MasterCard, Samsung Pay, Visa, debit cards, mobile NFC payments, and credit cards.
What kinds of products and specialties can I expect at Einstein Bros. Bagels?
They offer fresh-baked bagels, cage-free egg sandwiches, breakfast and lunch sandwiches, cold brew coffee, and gourmet toppings like their signature double-whipped cream cheese shmear.
Does Einstein Bros. Bagels provide catering and WiFi services?
Yes, catering and WiFi are available, along with carry out services at this location.
Which nearby places might I visit before or after enjoying bagels at Einstein Bros. Bagels?
Nearby places include Elements Massage Glenview for a relaxing massage, Plaza Del Prado and Glenbrook Marketplace for shopping, and Love's Yogurt for a frozen treat.
Can I find banking services near Einstein Bros. Bagels at 2797 Pfingsten Rd?
Yes, there are nearby banks including Chase Bank, Fifth Third Bank & ATM, TCF Bank, and Bank of America with ATMs and financial services.
Are there coffee alternatives near Einstein Bros. Bagels if I want a different cafe experience?
Yes, nearby Starbucks offers coffee and smoothies as an alternative coffee shop option close to Einstein Bros. Bagels.
What are the mobile apps available for Einstein Bros. Bagels, and where can I download them?
You can download the EinsteinBrosBagels app from the Apple App Store and Google Play Store to access coupons and gift card options.