Dunkin'

3.5
257 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Glenview, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9721 Milwaukee Ave, Glenview, IL
60025, United States

Hours

Reviews

3.5
257 reviews
5 stars
105
4 stars
50
3 stars
30
2 stars
14
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with many customers experiencing rudeness and slow service from staff.

Product Consistency

Customers reported inconsistent quality of food and drinks, with complaints about stale donuts and incorrect orders.

Staffing Issues

Many reviews mentioned understaffing, leading to long wait times and inadequate service during busy hours.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that there are positive experiences to be had.

Cleanliness Concerns

Several reviews pointed out cleanliness issues, including unsanitary conditions in the store and outside areas.
  • GG
    Green home renovation inc GHR
    Nov 13, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Fantastic Midnight Coffee and Friendly Faces! I visit this Dunkin’ Donuts every day, and I have to say it’s a five-star experience. The midnight coffee is always made fresh for me when I ask, and the ladies there are just wonderful. They truly go the extra mile to make sure everything is perfect. Highly recommend!
  • GH
    Greg Hoffer
    Nov 7, 2025
    1.0
    Food takes forever to come out and half the time the orders wrong. The lady is always yelling at the staff so loud you can’t even hear the cashier.
  • EV
    Elmer Velasquez
    Nov 1, 2025
    3.0
    It’s ok but I’ve had some annoying experiences… I’d say go here if you can’t go nowhere else…
  • DM
    David Matti
    Oct 19, 2025
    1.0
    Nothing good about this location. It’s not playing the service is slow the donuts even the bagels are different for other locations. Just find another location nearby.
  • EC
    Eric C.
    Oct 12, 2025
    1.0
    The owner of this place is an older gentleman who hates his customers and never makes anything that tastes good. I’ve lived in the area for over 10 years and have been here only 6 to 7 🤷🏻 times. And it’s the same story every time! If you complain or ask to change or remake something he will add slop on top your already messed up food or drink. Stay far away from this location. Also the trash bin outside this location is always so disgusting and it always smells like something is dead. I don’t understand how they expect to make any money with service they have. I hope this places closes soon or changes ownership because it’s not clocking 🤏🏻

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Glenview, IL?

The Dunkin' in Glenview, IL is open from 4:30 AM to 8:00 PM on weekdays, and from 5:00 AM to 8:00 PM on weekends.

Where is Dunkin' located at in Glenview, IL?

This Dunkin' is located at 9721 Milwaukee Ave, Glenview, IL 60025, on the corner of Milwaukee and Greenwood near Subway and McDonald's.