Dunkin'

3.5
230 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Glenview, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1410 Waukegan Rd, Glenview, IL
60025, United States

Hours

Reviews

3.5
230 reviews
5 stars
106
4 stars
30
3 stars
22
2 stars
9
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rudeness and lack of attention from staff.

Order Accuracy

Frequent complaints about incorrect orders, both in-store and drive-thru, with multiple customers expressing frustration over repeated mistakes.

Cleanliness

Several reviews noted that the cleanliness of the location was below expectations, with dirty tables and unsanitary conditions mentioned.

Product Quality

Customers expressed disappointment with the quality of food and drinks, including stale donuts and poorly made beverages.

Staff Friendliness

While some customers praised friendly staff, many others reported negative interactions, indicating inconsistency in service quality.
  • SM
    Sapar Maksatbekov
    6 days ago
    1.0
    Their cappuccino is 50% milk foam and 50% coffee. And I paid $5 btw
  • KK
    Kari Katz
    Nov 15, 2025
    1.0
    I made the mistake of stopping here instead of my regular Dunkin’s on the way home. I’m watching them as they made my drink. They made it wrong. I told them what was wrong. They forgot to add one of the syrups. They didn’t mix it together after they added it. Worker just said thank you very loudly with a snarky tone and push the drink towards me and rolled her eyes. I’m sorry?? God forbid I want the overpriced drink I ordered made the right way. It’s not complicated. It’s a regular menu drink with no modifications. The middle-aged man who greeted me when I walked in was nice though.The female staff not so much
  • BL
    Blaknite Ludlam
    Oct 24, 2025
    3.0
    Service has gone downhill since they added the Kiosk inside. I want to interact with people thats why I go inside not to tap on a screen and no interaction. If I dont want interaction I'd have used the drive-thru.
  • MS
    Main Street
    Oct 3, 2025
    1.0
    Main guy at the window w/ glasses, doesn’t bother to tell you how much your total is he just reaches for your payment. Also, never bothers to say thank you, he just hands you your food and closes the window.
  • HG
    Hector Gil
    Aug 15, 2025
    1.0
    There’s always a long wait, even on mobile orders placed way ahead of time. They always get the orders wrong no matter what, a simple “No Cheese” and half the time it comes with cheese. Only Dunkin to be such a chaotic mess, it isn’t even close me at a busy area for them to be this bad

Frequently Asked Questions About Dunkin'

What are Dunkin's regular opening hours in Glenview, IL?

Dunkin' in Glenview, IL is open daily from 5:00 AM to 10:00 PM Monday through Saturday, and until 9:00 PM on Sundays.

Does this Dunkin' location offer breakfast and lunch options?

Yes, this Dunkin' serves breakfast, lunch, and brunch meals including coffee, espresso, breakfast sandwiches, and donuts.