Chipotle Mexican Grill

3.7
521 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Glenview is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2341 Willow Rd, Glenview, IL
60025, United States

Hours

Reviews

3.7
521 reviews
5 stars
239
4 stars
106
3 stars
41
2 stars
32
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and dismissive attitudes towards complaints.

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes, often feeling shortchanged compared to other locations.

Food Quality

Several reviews mentioned issues with food quality, including tough or gristly meat and inconsistent freshness.

Cleanliness

Customers frequently noted that the restaurant was dirty, with unclean tables and unsanitary practices observed.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.
  • BD
    Bodhi Dixon
    Nov 13, 2025
    1.0
    Serious attitude problems from multiple staff members. Have been accosted with negative attitudes at this location more than once. I will say the food itself has never been poor but insult seems to be a requirement to eat.
  • JH
    J HSU
    Oct 15, 2025
    1.0
    I recently placed a pickup order online, but due to an unexpected situation, I arrived about 30 minutes late. When I went to pick up my food, the manager accused me of already having taken the order and coming back to ask for another one. I was shocked and disappointed by how quickly they jumped to conclusions without asking for any explanation or checking the facts. It felt extremely disrespectful to be treated with suspicion for no reason. The whole experience made me question whether their attitude might have been influenced by bias or discrimination. As a loyal customer who simply came to pick up a meal I had paid for, I found this behavior unacceptable. I hope Chipotle provides better training for their staff to handle situations with fairness and respect in the future.
  • DP
    Dan Podsedly
    Oct 13, 2025
    2.0
    Daughter on school trip pre-ordered lunch. Got there, order wasn't ready. Asked the person at the counter about it 4 times, she shrugged and brushed her off. Finally they realized they missed it 25 minutes later, giver her barely enough time to eat before the school bus departed.
  • AE
    Aristotle Enterprises
    Sep 28, 2025
    1.0
    'Carne Asada' tastes like marinated rubber tire scraps. Place is filthy and staff are rude.
  • HH
    Hope
    Sep 28, 2025
    1.0
    Inedible steak, very chewy. Tried to talk to management about it, they yelled at me in front of other customers and my children. I walked away.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Glenview offer?

Chipotle Glenview offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill in Glenview?

The restaurant is open every day from 10:45 AM to 11:00 PM.