Chipotle Glenview is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, including rude staff and dismissive attitudes towards complaints.
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes, often feeling shortchanged compared to other locations.
Food Quality
Several reviews mentioned issues with food quality, including tough or gristly meat and inconsistent freshness.
Cleanliness
Customers frequently noted that the restaurant was dirty, with unclean tables and unsanitary practices observed.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, leading to frustration among customers.
BD
Bodhi Dixon
Nov 13, 2025
1.0
Serious attitude problems from multiple staff members. Have been accosted with negative attitudes at this location more than once. I will say the food itself has never been poor but insult seems to be a requirement to eat.
JH
J HSU
Oct 15, 2025
1.0
I recently placed a pickup order online, but due to an unexpected situation, I arrived about 30 minutes late. When I went to pick up my food, the manager accused me of already having taken the order and coming back to ask for another one.
I was shocked and disappointed by how quickly they jumped to conclusions without asking for any explanation or checking the facts. It felt extremely disrespectful to be treated with suspicion for no reason. The whole experience made me question whether their attitude might have been influenced by bias or discrimination.
As a loyal customer who simply came to pick up a meal I had paid for, I found this behavior unacceptable. I hope Chipotle provides better training for their staff to handle situations with fairness and respect in the future.
DP
Dan Podsedly
Oct 13, 2025
2.0
Daughter on school trip pre-ordered lunch. Got there, order wasn't ready. Asked the person at the counter about it 4 times, she shrugged and brushed her off. Finally they realized they missed it 25 minutes later, giver her barely enough time to eat before the school bus departed.
AE
Aristotle Enterprises
Sep 28, 2025
1.0
'Carne Asada' tastes like marinated rubber tire scraps. Place is filthy and staff are rude.
HH
Hope
Sep 28, 2025
1.0
Inedible steak, very chewy. Tried to talk to management about it, they yelled at me in front of other customers and my children. I walked away.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Glenview offer?
Chipotle Glenview offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill in Glenview?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, it provides both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Glenview?
It is located at 2341 Willow Rd, Glenview, IL 60025, next to Sweet Tomatoes.
How can I order food online from Chipotle Glenview?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the App Store.
Does Chipotle Glenview accept credit cards and offer gift cards?
Yes, the location accepts credit cards and offers gift cards for purchase.
Is Chipotle Mexican Grill in Glenview inclusive and welcoming to LGBTQ customers?
Yes, Chipotle Glenview welcomes LGBTQ customers and fosters an inclusive environment.
What nearby places can I visit before or after dining at Chipotle Glenview?
Nearby places include Candy Cloud (a coffee shop and bubble tea bar), D1 Training North Shore gym, and Rock Star Nails and Spa for beauty services.
Are there other dining options close to Chipotle Glenview?
Yes, nearby restaurants include Subway, McAlister's Deli, Panda Express, Five Guys, and Bennigan’s for various dining choices.
Can Chipotle customers in Glenview find fitness centers nearby?
Yes, there are several gyms and fitness centers nearby like Lifestyle Fitness LLC, Nisanity, D2Fitness, and Top Fit Personal Training to support your active lifestyle.