Brand Certified
Chipotle Mexican Grill
3.5(447 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3846 Willow Road, Glenview, IL
60062, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(847) 513-0016
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/il/glenview/3846-willow-road?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2298
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Willow Sanders is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
447 reviews
5 stars
187
4 stars
90
3 stars
44
2 stars
19
1 star
107
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional staff, with many experiences of poor customer service and disrespectful behavior.
Portion Sizes
Many reviews highlighted consistently small portion sizes, with customers feeling shorted on ingredients, especially protein.
Food Quality
Several customers expressed dissatisfaction with the food quality, mentioning issues like cold meals, overcooked rice, and lack of flavor.
Cleanliness
There were complaints about unsanitary conditions, including dirty tables and improper food handling practices by staff.
Order Accuracy
Multiple customers experienced issues with incorrect orders and missing items, leading to frustration and disappointment.
- MMMax Mandul3 days ago1.0Very racist and body shaming employees I’ve ever seen. I was in line trying to order a bowl, and the customers that were in front of me got their order normally. However when my and my friends were trying to order, the worker was giving us a nasty look and didn’t even say hello towards but said hello to the other customers. And when they were making my order every portion was small like they were giving pinches of the ingredients. And then just gave me in a to-go bag even though I said I wanted for here. Never coming back here again 0/10 experience. If you’re asian and a bit big, don’t come here to order.
- SUsreekar uppalanchiFeb 21, 20262.0I visited the the location today. While the employee was serving steak, a few pieces fell into the chicken container. They were not removed until I pointed it out. When I mentioned it, I was told it was “just one piece.” I understand mistakes happen, but I felt uncomfortable and embarrassed raising the concern. I just wanted to share this feedback so proper food handling and cross-contamination standards are maintained for all customers.
- IOIgor OmelyanFeb 12, 20265.0This is the most consistent chipotle around, the food / chips always tastes proper / fresh. You can tell that the staff cares unlike some other locations. Ive been coming here for years and will continue to do so. Ty to Nancy and her team.
- JNJeff NoeFeb 11, 20261.0This location has really fallen off. The portions are ridiculously small — especially the proteins, which they dish out practically one small chunk at a time. Staff members are lazy and miserable.
- DLDavid LitovskyFeb 7, 20261.0They give half scoops of chicken, a double serving is barely a single serving from previous experiences. The fajita veggies are completely raw every other time, and are usually empty. Will stop going to this location
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Glenview specialize in?
Chipotle Mexican Grill in Glenview offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill on Willow Road?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Glenview offer pickup and delivery services?
Yes, customers can use in-store pickup and delivery services at this location.
How can I order food online from Chipotle Mexican Grill at 3846 Willow Road?
You can place your order online through Chipotle's official ordering link at https://order.chipotle.com/.
Where is the Chipotle Mexican Grill in Glenview located?
It is located at 3846 Willow Road, Glenview, IL 60062, west of 294 near Mariano's.
What rewards program does Chipotle Mexican Grill offer?
Chipotle Rewards allows customers to earn free food and access exclusive offers by signing up through their platform.
Are there social media platforms where I can follow Chipotle Mexican Grill for updates?
Yes, Chipotle is active on LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter with dedicated pages and channels.
What nearby places can I visit before or after dining at Chipotle Mexican Grill on Willow Road?
Nearby places include Mariano's supermarket, Starbucks coffee shop, and Naf Naf Grill, offering additional food and drink options within walking distance.
Can customers pick up their Chipotle orders easily if visiting nearby locations like LA Fitness or The Joint Chiropractic?
Yes, customers visiting nearby businesses such as LA Fitness or The Joint Chiropractic can conveniently use the in-store pickup service at Chipotle.
Are there any nearby pharmacies or medical facilities close to Chipotle Mexican Grill at 3846 Willow Road?
Yes, CVS Pharmacy, Smart Choice MRI, and several dental clinics like Smile Obsession Dental are located near Chipotle, useful for customers who may want to attend these locations during their visit.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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