Head to our Glenview ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Multiple customers reported that the shop was dirty, with unclean tables and floors, and some noted a lack of proper hygiene practices among staff.
Customer Service
While some reviews praised friendly and helpful staff, others highlighted instances of poor service, including unfriendly interactions and unprofessional behavior.
Ice Cream Quality
The ice cream received mixed reviews; while many customers enjoyed the flavors, some complained about the texture being too soft or tasting freezer burnt.
Pricing
Several customers expressed dissatisfaction with the high prices of ice cream, feeling that the cost was not justified by the quality or portion sizes.
WC
Wendy Custable
Feb 19, 2026
5.0
Super good
SA
Shoaib Akhtar
Jan 15, 2026
5.0
BEST CUSTOMER SERVICE, CLEAN PLACE AND ABSOLUTELY AMAZING STAFF!!
IC
Ian Cohen
Dec 27, 2025
1.0
Wow I don’t even know what to say. Went in late afternoon this past week and was greeted to find the Manager Vee walking around behind the counter with just HER BARE FEET!! And If that isn’t disgusting enough, she aggressively cussed out her employee scooping my ice cream right in-front of the customers. Will not be coming back to this establishment, at least until the management situation is resolved.
JL
Jon Larson
Dec 17, 2025
2.0
Offered a promotion today but didn't honor it. I wasn't even there that late!
KK
Kaya
Sep 20, 2025
1.0
Ice cream looks and tastes good. But the place is humid, kinda smells, looks and feels dirty, and the icecream is super soft, like melting soft, and not the good kind of melting soft. Also the lady who was putting icecream into my cone didn’t wear gloves, and her hand touched the ice cream in the bins and my ice cream. She was on her phone beforehand and didn’t wash her hands either.. Gagged internally. I still ate it. I didn’t spend $10 for nothing. Super disappointed in this place. If you want Ben n Jerry’s just get the ice cream from a grocery store that’s packaged. If you want ice cream in glenview go to the froyo place across the street, same prices, feels and probably is cleaner too.
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