Wendy's

3.5
878 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
525 E. North Avenue, Glendale Heights, IL
60139, United States

Hours

Reviews

3.5
878 reviews
5 stars
333
4 stars
181
3 stars
138
2 stars
56
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rudeness from staff and long wait times.

Food Quality

Food quality was inconsistent, with some customers receiving cold or incorrect orders, while others praised the freshness and taste.

Cleanliness

The restaurant was frequently noted for its cleanliness, including clean bathrooms and dining areas.

Fast Service

Several reviews highlighted fast service, although some customers experienced delays.
  • WP
    Wayne Phaup
    5 days ago
    1.0
    Specifically ordered a SMALL sized combo. Then was asked “Medium or Large?” and responded again SMALL. Store charged me for medium and would not post credit back to my card and instead wanted me to drive all the way back to the store for a $0.50-0.75 cash credit. Worst customer service and questioning whether store is fraudulently doing this to others because of how specific I was about wanting a small.
  • JA
    JP Andino
    Dec 20, 2025
    3.0
    I have frequented this Wendy’s on several occasions. Although the food quality is consistent, the establishment lacks fundamental customer service skills and does not feel welcoming. As a loyal fan of the brand, I believe this location has the potential to provide a much better experience.
  • TR
    tony reitinger
    Dec 14, 2025
    5.0
    It was like every other fast food establishment. Fast, and delicious 😋
  • MN
    Mateusz Narajczyk
    Dec 5, 2025
    1.0
    Terrible customer service, had to wait over 10 minutes just for a simple combo order and staff was very rude
  • CK
    Cortez The Konqueror
    Nov 30, 2025
    1.0
    Waited over 5 minutes no exaggeration to even get acknowledged in the front lobby let alone my order taken, 6 kids dancing around laughing and joking that won’t even look at you, then only one woman taking orders for the drive thru as well as lobby that looks old enough to be there grandmother, making her do all the work while they play around doing tic tok dances… worst service I’ve received in quite some time and these days that’s saying ALOT!

Frequently Asked Questions About Wendy's

Is 525 E. North Avenue Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Glendale Heights?

The drive-through at this Wendy's is open from 7:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 2:00 AM on Friday and Saturday.