Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported poor customer service, including rudeness from staff and long wait times.
Food Quality
Food quality was inconsistent, with some customers receiving cold or incorrect orders, while others praised the freshness and taste.
Cleanliness
The restaurant was frequently noted for its cleanliness, including clean bathrooms and dining areas.
Fast Service
Several reviews highlighted fast service, although some customers experienced delays.
WP
Wayne Phaup
5 days ago
1.0
Specifically ordered a SMALL sized combo. Then was asked “Medium or Large?” and responded again SMALL. Store charged me for medium and would not post credit back to my card and instead wanted me to drive all the way back to the store for a $0.50-0.75 cash credit. Worst customer service and questioning whether store is fraudulently doing this to others because of how specific I was about wanting a small.
JA
JP Andino
Dec 20, 2025
3.0
I have frequented this Wendy’s on several occasions. Although the food quality is consistent, the establishment lacks fundamental customer service skills and does not feel welcoming. As a loyal fan of the brand, I believe this location has the potential to provide a much better experience.
TR
tony reitinger
Dec 14, 2025
5.0
It was like every other fast food establishment. Fast, and delicious 😋
MN
Mateusz Narajczyk
Dec 5, 2025
1.0
Terrible customer service, had to wait over 10 minutes just for a simple combo order and staff was very rude
CK
Cortez The Konqueror
Nov 30, 2025
1.0
Waited over 5 minutes no exaggeration to even get acknowledged in the front lobby let alone my order taken, 6 kids dancing around laughing and joking that won’t even look at you, then only one woman taking orders for the drive thru as well as lobby that looks old enough to be there grandmother, making her do all the work while they play around doing tic tok dances… worst service I’ve received in quite some time and these days that’s saying ALOT!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Glendale Heights?
The drive-through at this Wendy's is open from 7:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 2:00 AM on Friday and Saturday.
Does the Wendy's at 525 E. North Avenue offer breakfast?
Yes, this Wendy's location serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery or takeout from this Wendy's?
Yes, this location offers dine-in, drive-thru, delivery where available, and takeout services.
How can I get the Wendy's mobile app to order food?
You can download the Wendy's app from the Apple App Store or use the quick link https://m-wendys.app.link/l6I2YpOzMMb to order food directly.
What payment methods are accepted at Wendy's in Glendale Heights?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call (630) 545-0322 directly, reach the Customer Care team via live chat on their Contact page, or call 888-624-8140 for support.
Where can I find the menu and prices for Wendy's in Glendale Heights?
Menu items and pricing can be viewed online at https://order.wendys.com or through the Wendy's mobile app by selecting the Glendale Heights location.
What nearby places can I visit before or after dining at Wendy's?
Nearby, you can visit Brunswick Zone for bowling and entertainment, or stop by the Goodwill Store and Donation Center for thrift shopping and community services.
Are there nearby banks where I can withdraw cash before visiting Wendy's?
Yes, Huntington Bank with ATM services and TCF Bank are both located nearby, making it convenient to access cash before your visit.
What are some nearby options for auto services near Wendy's in Glendale Heights?
For automotive needs near Wendy's, you can visit Sunrise Chevrolet for used cars or Merlin Complete Auto Care for repairs and tire services.