Business Details
About
Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 235 E North Avenue! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 1.8 miles from Vertical Endeavors. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Portillo's & Barnelli's Glendale Heights
235 North Ave., Glendale Heights, IL
60139, United States
Hours
Reviews
4.4
4,284 reviews
5 stars
2,910
4 stars
812
3 stars
217
2 stars
114
1 star
231
What are people saying?
AI-generated from recent customer reviews
Customer Service
Eileen received multiple praises for her exceptional customer service, resolving issues with care and professionalism.
Food Quality
While many customers enjoyed the food, there were complaints about inconsistency in quality, particularly with specific items like the baked mostaccioli and Italian beef.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, suggesting a need for better attention to detail during order fulfillment.
Atmosphere
The restaurant's environment and decor received positive remarks, contributing to a pleasant dining experience.
Speed of Service
Service speed varied, with some customers noting quick service while others experienced delays, especially during busy times.
- MWMichael Williams6 days ago2.0Very weird. Went to this location for the first time. They gave me the best Chicago style hotdog I've ever had from Portillos, but in the same order game me the absolute worst rodeo burger I've ever had. This is the first time in probably 20 portillos trips that I cannot finish the burger it's that bad.
- GGGytisNov 11, 20255.0A must visit for anyone in the Chicago area, Portillos always has great fast food but the barnellis combination with it also offers great pasta as well
- CSCarl SchreckNov 9, 20252.0I continue to be disappointed with Portillos in Glendale Heights especially compared to the past. The beef/sausage combo with green peppers that I ordered had very little beef on it, I mean very little, and the green pepper scraps were tiny and extremely mushy. The fries container was not anywhere near full. Over $15 for combo and fries. I felt cheated and like I should have gone elsewhere for dinner.
- LLlisa leNov 4, 20255.0I had ordered two instead of one chocolate cake by accident for a colleagues birthday. When I got there, Eileen saw my confusion where to pick up or speak to someone about my little mistake. She kindly guided me in the right direction and took my information and corrected the charge. Her personality and how fast she took care of the refund was amazing. We ended up purchasing food and dessert to go. I really love her warm welcoming attitude and quick assistance. Food was great and service is amazing! I prefer this location instead of going to the one close to downtown which is by my job. They deserve the business. Thank you, Eileen. Great chatting with you and I look forward to coming back. The spiced caramel cake was delicious...thank you!
- NRNeil RyanOct 26, 20252.0We've been going for years and it's my family that moved out of town first stop when they come back to town but I hadn't been in a couple years. Just went and I just have to say the baked mostaccioli was just not good. There was not much sauce. There was absolutely no meat. Just disappointing. Not sure what happened.
Frequently Asked Questions About Portillo's & Barnelli's Glendale Heights
What are the regular operating hours of Portillo's & Barnelli's Glendale Heights?
Portillo's & Barnelli's Glendale Heights operates daily from 10:00 AM to 11:30 PM, with extended hours until midnight on Fridays and Saturdays.
Does Portillo's & Barnelli's Glendale Heights offer drive-through service?
Yes, the restaurant offers drive-through service during its regular operating hours.
What types of food can I expect at Portillo's & Barnelli's Glendale Heights?
You can enjoy Chicago Street food including char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, fresh chopped salads, and desserts such as their famous chocolate cake shake.
Does Portillo's & Barnelli's Glendale Heights provide delivery and catering options?
Yes, they offer both convenient delivery and catering services to bring Chicago favorites to your door.
Is Portillo's & Barnelli's Glendale Heights family-friendly?
Yes, the restaurant is designed for family-friendly dining and welcomes children with seating options including high chairs.
What payment methods does Portillo's & Barnelli's Glendale Heights accept?
They accept American Express, Discover, MasterCard, and Visa credit cards, and also debit cards. Cash is not required.
Are there nearby places where I can get a haircut or spa services before or after dining at Portillo's & Barnelli's Glendale Heights?
Yes, Legendary Fades Glendale Heights, a barber and beauty spa, is located nearby, making it convenient to combine grooming appointments with your meal.
What nearby fast food options are available around Portillo's & Barnelli's Glendale Heights if I'm considering alternatives?
Nearby fast food options include McDonald's, Wingstop, Little Caesars, Burger King, Subway, and Papa John's Pizza, offering a variety of cuisines close to Portillo's.
Are there any nearby healthcare or dental services near Portillo's & Barnelli's Glendale Heights?
Yes, Glendale Heights Family Dental and Grace Pediatrics are located nearby, providing dental and pediatric healthcare services.
Does Portillo's & Barnelli's Glendale Heights have outdoor seating and is it accessible for people with disabilities?
Yes, the restaurant features outdoor seating and is wheelchair accessible, including entrances, parking, seating, and restrooms.