Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Glendale Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
628 reviews
5 stars
265
4 stars
86
3 stars
42
2 stars
34
1 star
201
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, impatient, and unhelpful.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Wait Times
Customers consistently experienced long wait times both in-store and at the drive-thru, often leading to frustration.
Food Quality
Several reviews mentioned issues with food quality, including cold items and poorly made drinks.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with some being described as immature and untrained.
- BBbadfox393lx1 day ago5.0My one stop shop for coffee ☕️ great drive through staff thank you.
- AJantonio jimenezNov 10, 20251.0Man, I was here around 10 o’clock. They close at 11. I’m trying to order something they saw me. They’re acting like I wasn’t there. I just kept looking at me. All I wanted was a drink. Damn crazy.
- AManthony moralesNov 7, 20251.0Online says they close at 11 tried to order at 8:30 and they said theyre closed
- EHEduardo HerediaNov 5, 20251.0There's plenty of people and no one takes your order. The self order scree dont give you specific options you asking someone and they do care . I just walk out .unless costumer service.
- JFJulie FloresOct 26, 20251.0The employees seem to rush customers while ordering, repeatedly saying “Anything else?” after each item. It comes across as impatient and makes the experience feel rushed. Because of that, they got my order completely wrong and didn’t give me a receipt. A little more patience, attention, and better customer service training would really improve the experience.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Glendale Heights, IL?
Dunkin' in Glendale Heights is open daily from 4:00 AM to 11:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both curbside pickup and delivery services to customers.
What types of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, donuts, breakfast sandwiches, tea, and comfort foods for breakfast, lunch, brunch, and dinner.
Are there any special seasonal menu items available currently?
Yes, during the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin's products ahead of time?
Yes, you can order ahead using the Dunkin’ mobile app or through their order website to enjoy a fast grab and go experience.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location has a drive-thru service for convenient orders.
What payment methods are accepted at this Dunkin' location?
Dunkin' accepts both debit and credit card payments.
Is free Wi-Fi available at Dunkin' Glendale Heights?
Yes, free Wi-Fi is available at the Dunkin' Glendale Heights location.
Are there any popular places near Dunkin' Glendale Heights where I can continue my visit?
Nearby places include Valentina Tobacco Shop, Ivy Hall Dispensary, and Baskin-Robbins where customers can shop or enjoy treats after visiting Dunkin'.
How can nearby Starbucks benefit me when visiting Dunkin' Glendale Heights?
Since Starbucks is nearby, visitors can compare coffee choices or stop by if they desire different options, enhancing the variety of coffee experiences in the area.
Are there any convenient dining options close to Dunkin' Glendale Heights?
Yes, nearby dining options include Domino's Pizza, Burger King, and Joy Teriyaki for customers looking for diverse meal choices in the area.