Dunkin'

3.3
637 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Glendale Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2130 Bloomingdale Rd, Glendale Heights, IL
60139, United States

Hours

Reviews

3.3
637 reviews
5 stars
266
4 stars
86
3 stars
42
2 stars
36
1 star
207

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including rude staff, long wait times, and incorrect orders.

Staff Attitude

Many reviews highlighted unprofessional behavior from staff, including rudeness and lack of customer care.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Management Issues

Several customers mentioned ineffective management, with complaints about the manager's attitude and lack of support for staff.

Mixed Experiences

While some customers praised friendly staff and good coffee, these positive experiences were overshadowed by the overall negative feedback.
  • LM
    Lupiss Mendoza
    5 days ago
    5.0
    Realmente está muy agusto el lugar para poder conversar, me gusta que respetan tu espacio
  • AJ
    Alex J
    Dec 24, 2025
    1.0
    Worst Dunkin’ in the Chicagoland area. Been here a dozen times because it’s convenient. Every single time, I regret it. Whoever owns this joint, read the reviews - your staff is trash. The drinks are never good. The employees are all rude. It’s actually strange how bad this place is. Not that anyone cares but I figured I’d add to the long list of bad reviews since they earned it.
  • AG
    Amanda Gracious
    Dec 23, 2025
    1.0
    Never put a mobile order in because they constantly mess it up. Got home to find our donut order totally wrong and half the time when you order something on the app they are magically out at the store. Forget trying to call the store either because no one ever answers
  • SM
    Steve Murray
    Dec 22, 2025
    1.0
    There’s normally a long line in the drive-thru And they are very slow.
  • RZ
    Raed Zayed
    Dec 11, 2025
    1.0
    The staff do not treat customers professionally. They are not welcoming, and there are no smiles, or if there is a smile, it's a fake one. Look at the reviews; you'll see that you need to hire more responsible employees.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Glendale Heights, IL?

Dunkin' in Glendale Heights is open daily from 4:00 AM to 11:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both curbside pickup and delivery services to customers.